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 Frequently Asked Questions - Prepaid SMS


  1. What is JobStreet Prepaid SMS?
  2. How will I be charged for each JobStreet Prepaid SMS?
  3. Am I eligible to subscribe to JobStreet Prepaid SMS?
  4. How many messages will I receive a day?
  5. How do I subscribe to JobStreet Prepaid SMS?
  6. How will I know that the value for my JobStreet Prepaid SMS account is fully utilised although the one (1) year period is not over yet?
  7. Will I still receive any SMS if my prepaid value is fully utilised?
  8. Can I unsubscribe from JobStreet Prepaid SMS?
  9. What if I did not use up all the prepaid balance in my account within one year?
  10. What if I do not wish to subscribe to JobStreet Prepaid SMS?
  11. What information will JobStreet.com send to me via JobStreet Prepaid SMS?
  12. Does JobStreet Prepaid SMS guarantee me of an employment?
  13. If I have more questions, how do I contact you?
  1. What is JobStreet Prepaid SMS?
    JobStreet Prepaid SMS is a new subscription service from JobStreet.com, where the JobStreet SMS service will deliver job alerts, interviews requests, shortlist notifications and career event notifications straight to your mobile telephone. You will need to pay an initial subscription fee of $50, which is valid for one (1) year. This Prepaid package includes 250 job alert SMS and shortlisting notifications, plus FREE SMS for interview requests and JobStreet.com career-related events.

  2. How will I be charged for each JobStreet Prepaid SMS?
    Each job alert SMS and shortlisting notification that you receive will cost you $0.20. This amount will be deducted from the $50 that you pay upon subscription. Interview request SMS and career event notifications will be sent to you at no cost to you.

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  3. Am I eligible to subscribe to JobStreet Prepaid SMS?
    You can subscribe to JobStreet Prepaid SMS if:
    • You are a JobStreet.com member, and
    • You are a subscriber to any telecommunication company in Singapore that accepts SMS.


  4. How many messages will I receive a day?
    This totally depends on you. When you subscribe to JobStreet Prepaid SMS, you are required to fill in the number of SMS Job Alerts you prefer to receive in a day. You can easily change this number by logging into your MyJobStreet account. Under the Career Enhancers section, there is an "Update SMS subscription" link near the JobStreet SMS. Click on the link and then make your changes there.

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  5. How do I subscribe to JobStreet Prepaid SMS?
    You shall need to prepay a minimum of $50, which is valid for one (1) year. If your prepaid amount is not utilised within a year from the date your subscription was activated, the balance will be forfeited.

    There are two ways to pay:
    • Online Payment by Credit Card (MasterCard or Visa only)
      As this payment service is powered by WorldPay, it is absolutely safe.

    • Cheque/Money Order/Postal Order/Bank Draft
      Please issue your Cheque / Money Order / Postal Order / Bank Draft as follows:
      Pay to: JobStreet.com Pte Ltd
      Amount: $50
      Important: Please write your name, order number and telephone number at the back of the Cheque/Money Order/Postal Order/Bank Draft and send it to:
      JobStreet.com Pte Ltd
      JobStreet Prepaid SMS
      250 Tanjong Pagar Road
      #11- 01 St. Andrew's Centre
      Singapore 088541
    Your JobStreet Prepaid SMS Service will be activated upon receipt and clearance of your payment which normally, will take banks up to three (3) working days. We shall email you as soon as the process is completed. Your prepaid value cannot be redeemed for cash at anytime whatsoever.

  6. How will I know that the value for my JobStreet Prepaid SMS account is fully utilised although the one (1) year period is not over yet?
    If your prepaid value is fully utilised before the one (1) year subscription period is over, you will receive an email notification from JobStreet.com. This email will inform you the current balance of your JobStreet Prepaid SMS account and the action you can take. Your current account balance and prepaid usage is usually displayed in your MyJobStreet Prepaid SMS Account.

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  7. Will I still receive any SMS if my prepaid value is fully utilised?
    No. Unless you top up the prepaid value with a minimum amount of $50, you will be unable to use JobStreet Prepaid SMS or receive any SMS alerts.

  8. Can I unsubscribe from JobStreet Prepaid SMS?
    Yes, you can. You can either choose not to top up your prepaid amount ($50) for the following year and deactivate your subscription at any time by logging in to your MyJobStreet account and deselecting all the service levels. However, any unutilised prepaid balance in your account will be forfeited.

  9. What if I did not use up all the prepaid balance in my account within one year?
    At the end of one (1) year, any unutilised prepaid balance in your account will be forfeited.

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  10. What if I do not wish to subscribe to JobStreet Prepaid SMS?
    JobStreet Prepaid SMS is an opt-in service. It is up to you to decide whether you want it or not. If you do not wish to use the JobStreet Prepaid SMS Service, you can still enjoy the other present range of Free Services that we provide.

  11. What information will JobStreet.com send to me via JobStreet Prepaid SMS?
    • A job alert SMS will be sent to you when you have job alerts that are of particular interest to you.
    • A shortlisting notification SMS will be sent to you when you are shortlisted for a position.
    • An interview request SMS will be sent to you when the employer requests to interview you.
    • An employer request SMS will be sent to you when the employer invites you to apply to jobs upon viewing your searchable resume.
    • A career-related SMS will be sent to you when there is a JobStreet.com career-related event in your location.

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  12. Does JobStreet Prepaid SMS guarantee me of an employment?
    No, this service does not provide any guarantee that you will secure an employment.

  13. If I have more questions, how do I contact you?
    For further assistance, do     drop us an email. We will be happy to serve you!

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