Customer Service

TIANYI BIOMEDICAL TECH PTE. LTD.

Roles & Responsibilities

Biomedical tech company that specializes in wellness products and services looking to expand its business in Singapore and Asia Pacific regions.

Responsibilities:

· Handle incoming phone calls related to account servicing, product inquiries, and help desk requests, as well as provide support for events

· Assist in keeping track of appointments and coordinating calendars across departments

· Assist with administrative tasks, such as data entry, filing, and report generation, to support the overall operation.

· Manage registration process and keep visitors record in database

· Follow through on case handling and maintain effective communication with customers.

· In charge of the upkeep of the reception and lobby area used to host customers

· Preparation of refreshments for customers

· Provide support to other departments when needed

· Any other duties assigned by General Manager

Requirements & Qualifications

· “O” levels and above with at least 2 years’ experience working as an admin officer or in customer service

· 5 day work week

· Prior customer service experience in a healthcare setting is a plus

· Comfortable with Microsoft office applications

· Only Singaporeans & PRs


Summary of role requirements:
  • Looking for candidates available to work:
    • Monday: Morning, Afternoon
    • Tuesday: Morning, Afternoon
    • Wednesday: Morning, Afternoon
    • Thursday: Morning, Afternoon
    • Friday: Morning, Afternoon
  • 2-3 years of relevant work experience required for this role
  • Working rights required for this role
  • Expected start date for role: 01 August 2024
  • Expected salary: $2,000 - $2,400 per month

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Company information

Registration No.foreign company

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