Sales Support Executive / Sales Coordinator / Sales Admin / Customer Service
Job Description & Requirements
The role of a Sales Support Executive / Coordinator / Admin is responsible for rendering all the after-sales support services to the customers. This includes processing of orders, preparing internal & external credit notes, payment collection, preparation of quotations, contracts, mailers, samples and coordination with other departments.
Specific Responsibilities
1. Responsible for taking customers’ orders via phone or email, input into system, print and sort the invoices.
2. Responsible to prepare internal & external credit notes.
3. Responsible for payment collection from customers.
4. Assist in the preparation of quotations / contracts / mailers / samples for sales team.
5. Assist point between customers and logistics department on all logistics matters.
6. Assist to check and coordinate on supply issues with warehouse, purchasing and production departments.
7. Maintain and replenish sales samples drawers.
8. Attend to office deliveries/mails as we do not have receptionist.
9. Assist in the preparation of the monthly report on sales performances to the management for sales performance evaluation when required.
10. Any other area of responsibilities that the company deems necessary.
Competency Requirements
1. GCE ‘O’ level.
2. NAV/Microsoft Dynamics 365 Business Central will be an added advantage.
3. Communication skills for coordination and customer service.
Working Hours
Monday - Friday : 8 30am - 5 45pm (1 Hour Break)
Saturday: 8 30am - 2 30pm (1 Saturday Shift Every 4 Weeks)
Company profile
Freshening Industries Pte Ltd
Established since 1994, the company pioneered the concept of manufacturing premium-grade individually packed wet paper towels. With a keen sense of the increasingly sophisticated tastes and demands of the average consumer, the company started the trend of producing accessible and convenient hygiene wipes.
Having established a presence in the market 18 years later and with 5,000 foodservice establishments to its name, the company is now the leading wet towel producer as well as a key provider of hygiene and foodservice products in the region.
Today, Freshening products can be found in over 33 countries. Among its diverse loyal base of customers includes those in industries such as major airlines, global food chains, hotel conglomerates, international cruise liners and prominent hospital groups, as loyal customers. Its strong market presence: - a testament to the diversity and versatility of its products.
Company information
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