Service Ambassador

Job Descriptions:

•  Greet and engage with travelers in a friendly and professional manner. Address general enquiries and provide information about available services
• Offer a personalized shopping experience by tailoring product recommendations to each traveler's individual preferences and requirements
• Provide recommendations on liquor and tobacco products
• Build strong, lasting relationships with travelers through active engagement
• Proactive to utilize upselling techniques to achieve sales target
• Stay informed on duty-free allowances, age restrictions, and relevant regulations
• Resolve travelers concerns or complaints promptly and professionally
• Handle cashiering transactions accurately and efficiently
• Monitor and maintain healthy inventory levels
• Be the company’s front line ambassador to uphold company’s branding and image.
• Housekeeping and adhere to visual merchandising guidelines provided by the management
• Any other duties assigned by the Supervisors or Managers in charge.

 

Job Requirements:
• At least 3 years of customer service experience in retail or hospitality industry preferred
• Excellent communication and interpersonal skills to engage with travelers effectively
• A positive and customer-focused attitude to create a welcoming and enjoyable shopping environment 
• Multilingual skills will be an added advantage to assist international travelers 
• Able to commit to rotating shift hours, including public holidays and weekends
• Some level of knowledge, skill and familiarity with technology preferred
 

5 Days work

 

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.
 

Shirley Pamela Awah
Registration Number: R2196979
MCI Consulting Pte Ltd.
EA Licence No: 13C6730

 

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Employer questions

Your application will include the following questions:
  • Which of the following statements best describes your right to work in Singapore?
  • What's your expected monthly basic salary?
  • Which of the following types of qualifications do you have?
  • How many years' experience do you have as a Service Ambassador?
  • Which of the following languages are you fluent in?
  • Do you have customer service experience?
  • Do you have professional housekeeping experience?

Company profile

Company Logo for MCi Career Services
Human Resources & Recruitment51-100 employees

With over 15 years in the industry, MCI is a leading recruitment and outsourcing provider in Singapore. Our team of 100+ professionals leverages an extensive network to recruit top talent across diverse sectors. We have successfully placed over 30,000 candidates and served more than 1,000 clients. At MCI, we don't just fill positions – we elevate businesses by connecting them with the right individuals. We promise to deliver only the best services, as we are not here just to help but to make companies interesting!

Company information

Registration No.201311115K
EA No.13C6730

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