IT Support Specialist
Job Duties:
- Act as the first point of contact for all user support related queries at the Service Desk.
- Participate in and implement infrastructure projects.
- Monitor infrastructure stability like Wifi, Printer, or Sharepoint.
- In charge of inventory of all kinds of hardware like PCs/ scanners/ consumables as well as regualry Storeroom clean-up.
- Responsible for taking internal and external calls from the users regarding IT incidents or service requests as well as for resolving and escalating user request.
- Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents/ service request.
- Regularly provide statistical reports about support cases and incidents.
- Collaborate with other IT Teams.
Requirements:
- Diploma or above in Computer Science, Information Technology or relevant discipline.
- 1-2 years' experience in user support and helpdesk duties.
- Strong problem solving and system troubleshooting skills.
- Technically proficient in Microsoft Office, Windows desktop and Apple iOS.
- Good interpersonal and communication skills.
- Knowledge of ServiceNow Ticketing system is a plus.
Employer questions
- Which of the following statements best describes your right to work in Singapore?
Company profile
Welcome to Flintex Consulting, a leading Recruitment Agency in Singapore.
We Match We Guide We Place
We specialize in Technology, BFSI, Human Resource & Administration, Engineering & Manufacturing, Sales & Marketing,Finance & Accounting sectors.
We cater to the needs of a) individual job candidates and b) companies seeking for the right employees to drive their business.
We have been able to construe and bridge the needs and demands of our individual and corporate clients. Our wide industry expertise and select client base enable us to foster fruitful careers rather than short-term jobs and placements.Our advanced placement platform is designed to match employee skill sets with current vacancies with perfect accuracy. We utilize an efficient, systematic and ultra-precise recruitment method that surpasses industry standards.
Flintex Consulting has been successful in collaborating multiple leading employers, vendors and clients. We also offer valuable insight to candidates and companies to maximize their recruitment efforts. Candidates are mentored towards finding the best-fit jobs to help build successful careers.We cover all levels of placement, from entry level professionals to mid-level and CEO level posts.We promise to provide the best suited jobs through our research-based methodologies merged with our top qualified personnel.
Flintex Consulting promises to grow your career the right way. Whether you are a client or a candidate, we have a streamlined platform to match your needs efficiently. With professional, efficient, and timely services, leave it to us when it comes to your Job-Related needs.
We take pride in collaborating with leading employers, vendors, and clients. This helps us provide you with extensive job postings across all Major Industries. Additionally, we offer valuable insights and other personalized services designed to maximize productivity and results when it comes to job search.
If you’re seeking for employment or employees, you’re at the right place.
Flintex Consulting Pte Ltd
10 Anson Road #10-11
International Plaza
Singapore - 079903
EA Personal ID: R1549075
EA License # : 17C8724