Account Manager, International Leisure
JOB PURPOSE
As the Account Manager, International Leisure, you will manage portfolios of Long Haul / SE Asia and Local OTAs/Partners to develop sales pipeline, drive island visitorship and revenue. You are required to establish co-marketing campaigns with trade partners and stakeholders.
JOB RESPONSIBILITIES
• Support the team leader and unit head to execute strategies to achieve visitorship and revenue growth.
• Solicit new and existing accounts to exceed visitorship and revenue goals through telephone solicitation, outside sales calls, communication and site inspections (when required).
• Prospect and grow account list, handling incoming leads and closing sales through all Sentosa's sales platforms, including its B2B portal.
• Organize and participate in industry trade shows, travel functions and major business functions as required.
• Organize familiarization and site inspections of Sentosa with clients (e.g. Travel Agents, Event Planners / Organizers, Destination management company and etc)
• Plan, execute and follow-up on sales trips, road shows and trade shows in the assigned markets.
• Prepare and deliver appropriate presentations on products/ services, including business paper, trip paper and presentation to the senior management and large audience.
• Identify business trends and marketing opportunities that can improve the island's brand position, awareness, and performances.
• Strengthen the product in marketing presence and to increase product awareness
• Prepare contracts and proposals following solicitation of clients to formally document/agreements
• Liaise with travel trade operators, wholesalers, travel agents, trade and consumer media on various travel trade cooperative programs and promotional opportunities.
• Develop and implement quarterly action plans utilizing strategies and long term goals based on market and competitive intelligence.
• Utilize computer software applications to effectively track, solicit, book and follow up on accounts in a proactive manner.
• As a market specialist, you are required to provide market insights from weekly, monthly, quarterly, annual reports and trip reports.
• Engage in effective communication with teammates, as well as internal and external stakeholders to assist one another to achieve combined goals
JOB REQUIREMENTS
• Degree in Sales, Marketing or Business Administration.
• 3 to 5 years of experience from a related tourism business environment, with proven sales track records. Fresh graduates will be considered.
• Experienced in preparing proposal for corporate, leisure, MICE and school groups contracts.
• Good organizational skills with excellent follow-up ability.
• Good with numbers and analysis.
• Excellent communication (both verbal and written) and interpersonal skills
• Strong analytical skills to understand and respond to key business indicators and competitive trends.
• Demonstrated strong ability to work independently and as a team.
• Ability to travel independently and work on weekends and public holidays where required.
• Positive attitude and Self-motivated with a results-driven approach.
We regret to inform that only shortlisted candidates will be notified.
Employer questions
- Which of the following statements best describes your right to work in Singapore?
- How many years' experience do you have as an Account Manager?
- Are you willing to travel for this role when required?
- What's your expected monthly basic salary?
- Do you have experience in a role which requires relationship management experience?
Company profile
Welcome to Sentosa Development Corporation – where discovery never ends! We manage Sentosa Island, transforming it into more than a leisure destination. Our vision is to be the world's best-loved resort, focused on three areas: One Sentosa Experience, Smart Sentosa, and Sustainable Sentosa.
One Sentosa Experience highlights exceptional service and collaboration with Island Partners. Smart Sentosa leverages technology for a seamless, personalized experience. Sustainable Sentosa aims to be recognized as a sustainable tourism destination by 2025 and carbon-neutral by 2030.
Our STAR values—Service, Teamwork, Integrity, and Results—guide us in delivering memorable experiences for all visitors!