Retail Operations Management Intern (6 Months)
This is an opportunity for you to be part of the Number 1 Beauty Company in Korea for the Singapore market!
At Amorepacific, we exist to inspire and celebrate Asian beauty through our unparalleled blend of traditional Asian wisdom, pristine ingredients, and technological innovation to a customer base that spans the globe.
We are seeking a motivated and detail-oriented retail operations management intern to join our dynamic team.
- Daily Beauty Team - Ryo, Mise En Scène & Illiyoon
In this role, you will gain hands-on experience in both retail operations, contributing to various tasks such as visiting retail outlets, managing product merchandising, coordinating promotional activities, and executing instore events. Your responsibilities will include ensuring optimal product presentation, managing inventory, providing excellent customer service, and supporting sales performance analysis.
This internship offers a comprehensive learning opportunity to enhance your skills in retail operations and drive business growth.
Job Responsibilities
Retail Operation Management:
- Outlet visits: Visit assigned supermarkets and pharmacies to provide excellent service, fostering strong customer relationships to secure orders for all products.
- Merchandising: Ensure all company products, especially core SKUs, are well merchandised with adequate stock
levels on shelves and in the warehouse. - Merchandising tactics: Implement effective merchandising tactics, including product positioning, cross-selling, and upselling techniques.
- Coordination: Liaise and coordinate with internal and external staff for product ordering.
- Promotional setup: Promptly set up promotional displays, update POS materials, and ensure correct pricing displays during promotional periods.
- FIFO implementation: Implement First-In-First-Out (FIFO) practices to maintain product freshness and regularly
check near-expired stocks to minimize trade returns. - Quality Control: Monitor expired/expiring stock, product defects, and quality issues.
- Feedback: Provide regular feedback on product sales performance, store and display issues, and competitor activities to the Sales Representative.
- Return Collection: Manage the collection of expired products from stores.
- Event management: Oversee and manage monthly atrium sales events, including setup, stock management, and sales.
PO Processing & retailers’ support
- Process daily PO generated by retailers, issue invoices via SAP system and coordinate with sales team and supply chain for delivery
- Assist to manage retailers’ eStore on coordinating with retailers to ensure product images/description are aligned with brand guideline
E-commerce Operation Management:
- Reporting: Generate daily sales reports
- Team Collaboration: Collaborate with internal teams to handle daily customer requests, ensuring alignment with
project timelines and deliverables. - Backend Operations: Oversee store backend operations, including product listing, price changes, order execution,
and employee access management.
Additional Duties: Undertake any other duties or responsibilities as required.
Education and Experience
- At least a Diploma holder/ ITE Graduates
- Knowledge of merchandising will be an added advantage
- Must be able to lift heavy objects
- Positive and growth mindset
- Able to write, speak & understand simple English.
- Ability to multi-tasking
- Open for Singaporean to apply only
Working days: 5 days a week (Monday to Friday / 9am – 6pm) and able to commit 1 weekend per month for atrium event.
Please note that this is a 6-month internship position with the possibility of conversion to a permanent role subject to performance and business needs.
Employer questions
- Which of the following types of qualifications do you have?
- Which of the following statements best describes your right to work in Singapore?
- What's your expected monthly basic salary?
- Which of the following Microsoft Office products are you experienced with?
- How much notice are you required to give your current employer?
- Are you available to work on weekends or public holidays?
Company profile
AMOREPACIFIC Corporation is well known for our health & beauty products. Since our inception in 1945, we have been showered with love and trust from customers to become the most esteemed beauty company in Korea. We push the boundaries of traditional beauty with innovative solutions drawn from our rich Asian heritage, and we help people realize their ultimate dreams of living a healthy and beautiful life by bridging both their inner and outer-beauty. The World will know us as the “Asian Beauty Creator”.
AMOREPACIFIC has an array of 37 brands, of which 6 are already in Singapore - Sulwhasoo, Laneige, Innisfree, Ryo, Mise En Scene, and Illiyoon. We are looking for professionals who are passionate about beauty and service, and is a highly motivated individual seeking to join AMOREPACIFIC Singapore.
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