Duty Manager (Sentosa Cluster)
Far East Hospitality Holdings Pte Ltd (Far East Hospitality) is an international hospitality owner and operator with a diverse portfolio of 9 unique and complementary brands of hotels, serviced residences and apartment hotels, including Oasia, Quincy, Rendezvous, Village, Far East Collection, Adina Hotels, Vibe Hotels, Travelodge Hotels and TFE Hotels Collection. We own more than 10 hospitality assets and operate a combined portfolio of more than 16,500 rooms under management across 100 hotels and serviced residences in eight countries - Australia, Denmark, Germany, Hungary, Japan, Malaysia, New Zealand and Singapore - with more in our development pipeline.
Formed as a 70-30 joint venture in 2013 between Far East Orchard Limited (a listed company under Far East Organization) and The Straits Trading Company Limited, we in turn completed a 50-50 joint venture through our wholly-owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd, with Australia's Toga Group to form Toga Far East Hotels (TFE Hotels).
Job description:
Job Expectations
- Overseeing and ensuring that hotel operations run smoothly.
- Providing guests with a comfortable stay by ensuring that guest rooms, public areas, lobby, and other facilities are well-maintained.
- As a leader, nurture a high-performance culture within the Front Office department.
- Collaborate with Housekeeping to ensure that guests will be able to experience a clean and comfortable stay.
- Collaborate with Security to ensure efficient surveillance of the property and proper reporting/ follow-up of incidents.
- Be updated on the trends, evolving guests' expectations, and changing needs relating to accommodations, services, and facilities.
- Identifying and implementing ways on how to improve organisational effectiveness.
- Ensuring maximum utilisation of rooms to boost the revenue for the organisation.
- O-Levels or equivalent.
- At least 5 years' of relevant experience in hotel operations and management.
- Able to work rotating shifts, weekends and Public Holidays.
- A team player with excellent interpersonal communication skills, positive attitude, enthusiasm, and initiative.
- Knowledge in Opera System.
- Able to lead the team and drive results.
Profile description:
Who are we?
Village Hotel Sentosa offers a fun and vibrant stay for families and urban explorers. This family-friendly hotel's 606 sun-washed hues rooms reflect the natural surroundings and the sea. Offering a host of services and amenities tailor-made to put children at the centre of any vacation, from the four thematic pools to the carnival-like welcome at the lobby featuring a Village Cart offering complimentary local sweets and snacks, guests can look forward to a slew of fun or head out for an adventure as the hotel is just minutes away from Singapore's best family-friendly attractions.
Company profile
Far East Organization, together with its Hong Kong-based sister company Sino Group, is one of Asia’s largest real estate groups. The group has publicly-listed as well as private development and investment companies under its umbrella and operates in Singapore, Malaysia, Australia, Japan, China (Mainland and Hong Kong) and USA.
Far East Organization operates as a Christian enterprise which seeks to be a community of love and a workplace of grace doing business guided by the eternal truths of Jesus Christ.
Far East Organization is the largest private property developer in Singapore. Since its establishment in 1960 by the late Mr Ng Teng Fong, Far East Organization has been contributing to the transformation of Singapore’s urban landscape with over 780 developments in the residential, hospitality, retail, commercial, healthcare and industrial space segments, including 55,000 private homes in Singapore. It is also the city-state’s largest private residential landlord and operates one of the largest hospitality portfolios in Singapore.
Far East Organization includes three listed entities: Far East Orchard Limited, a hospitality and property group, Far East Hospitality Trust which consists of Far East Hospitality Real Estate Investment Trust and Far East Hospitality Business Trust, and Yeo Hiap Seng Limited, a 123-year-old industry pioneer of processed food and beverage products in Southeast Asia.
Continuing its entrepreneurial heritage to seek new avenues for growth, Far East Organization has built a significant presence in the hospitality, residential and commercial sectors in Australia, having invested A$2 billion in acquisitions, partnerships and joint ventures since 2013. Through Far East Orchard, it has partnerships in the hospitality business with The Straits Trading Company and Toga Group, Australia, operating a global portfolio of over 90 properties with more than 16,500 rooms across nine countries.
Far East Organization is the winner of 14 FIABCI World Prix d’Excellence awards, the highest honour in international real estate.
Please visit https://careers.fareast.com to view current available career openings.