Bulky Returns & Second Life Online Specialist I From 2200 SGD per month

Ready to play ?

We are the champs in crafting and slinging sporting goods, apparel, and equipment. Whether you're smashing goals or conquering the great outdoors, Decathlon's got your back – because winning is our favorite sport! 🏆🌟

What is our culture like ? 

• Where decisions spark High-fives : 

Decathlon rocks a lively, sporty vibe where mistakes can turn into global victories.  We tackle responsibilities with the same energy – turning challenges into triumphs! 💪

Our game plan? Preserving the world together! 🌍🚀🏅

• Your career touchdowns : 

At Decathlon, we're not just talking about career growth – it's a wild ride! 🚀 Lace up those career sneakers for limitless possibilities, whether scoring locally or making international moves. Your journey with us? An epic adventure! 🌍🏀🎉

• Live for sports ? Now do it for a living : 

At Decathlon, dive into sports madness with events, competitions, and a winning culture. Enjoy exclusive employee discounts for top-notch gear – where games and victories turn into epic celebrations! 🏆🎉🏅

YOUR ROLE

Responsibilities:

1. Management of Bulky Returns
• Oversee returns of bulky items (TRG, machines, bikes, etc.) and ensure operational standards across all fulfilment centres in Singapore.
• Maintain safety standards, monitor stock rotation, and collaborate with the Ecommerce Operations network to ensure updated SOPs.
• Track and report on daily, weekly, and monthly performance metrics, including delays, anomalies, and stock shortages.
• Manage consumables, oversee cleaning, and report tech issues to IT.
2. Refurbishment of Defective Returns
• Ensure quality repairs and maintenance of defective returns, adhering to operational procedures and deadlines.
• Use appropriate tools, manage spare parts inventory, and ensure all repairs meet safety standards with renewed warranties.
• Coordinate workshop tasks for efficient workflow and high rotation of products.
3. Omni-Sales Organisation of Second Life Items
• Create and manage the inventory of second life (bulky returns) products, ensuring they are listed accurately and attractively online.
• Upload products to online marketplaces with clear defect descriptions and images.
• Manage stock flow, minimize sleep time of stock, and follow up on customer orders to ensure high satisfaction and delivery service quality.

Requirements

Skills Required:

• Excel Proficiency: Strong skills in Excel for data analysis, reporting, and inventory tracking.
• Tech-Savvy: Comfortable using various software tools and systems for inventory management, returns processing, and repair tracking.
• Customer Focus: A commitment to delivering high-quality customer experiences and resolving issues proactively.

Benefits

💰 A remuneration That Grows With You:

• Kick off with a starting package from $2200, soaring up to $3000 and beyond!
• Monthly bonuses, up to a whopping 10% of your base salary.
• Dive into the opportunity to become a Shareholder and share in the success of our global family.
• At the end of the year, reap the rewards of profit sharing based on the performances across the country.

🚀 Climb the Career Ladder:

• Elevate your skills with the power of our internal Decathlon Academy – upskill and re-skill your way to greatness.
• Chart your course with internal career progression opportunities in both retail and our incredible support team.

💸 Flexibility That Fits Your Lifestyle:

• Enjoy a flexible spending allowance annually for Sports & Health related expenses, including dental, vision and wellness activities;

🛍️ Be the Ultimate Decathlon Insider:

• Revel in a fantastic 20% staff discount on ALL Decathlon products – yes, including bikes, kayaks, tents, and everything else you need for your favorite sports! 🚴⛺🛶

❤️ Because We Care About You:

• We've got your well-being covered with comprehensive medical and insurance coverage.
• Flash that winning smile with dental benefits.
• Keep your health in check with a health screening allowance.
• For our female champions, enjoy maternity benefits designed just for you.
• And when life throws curveballs, lean on our counseling sessions for support.

🏋️‍♀️ Sports, Community, and Bonding:

• Kick off those shoes and join in the sports fun after work or during store meetings.
• Immerse yourself in a vibrant community of like-minded, sporty individuals just like you!

At Decathlon, we're not just a workplace – we're a lifestyle, and we want you to experience the very best. Join us and let's conquer the world of sports together! 🌟🏆🎉

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