Studio Co-Ordinator / Operations Associate

We are a premium jewellery and lifestyle brand looking for a motivated Studio Co-Ordinator / Operations Associate to join our team. 

You will be an integral part of the Forbidden Hill team, working across many aspects of the company from internal operations to customer-facing events. 

If you are organised, good with your hands, comfortable with sales and interested in fashion or design, this role is ideal for you. With our international and entrepreneurial culture, there will be many opportunities for you to share your ideas and make a real contribution to our brand’s growth.

Our studio is located on the second level of a shophouse in the vibrant neighbourhood of Bukit Pasoh Rd / Keong Saik Rd. 

Your responsibilities will include:

• Conducting quality control of jewellery and lacquerware items
• Packaging products and preparing orders for retail and wholesale customers
• Handling simple production tasks  
• Keeping the studio organised and tidy, including production equipment and product storage areas
• Handling admin duties such as sorting, filing, scheduling couriers, etc.
• Assisting with stock checks at retailers
• Serving customers visiting the showroom and responding to online enquiries 
• Helping to set up and serve customers at pop-up stores from time to time
• Ensuring the upkeep and tidiness of the showroom, ensuring that selling stock is ready at all times, and maintaining the display items at their best
• Performing any ad-hoc duties or responsibilities as assigned by the management team
• (Training will be provided on all tasks)

Your working schedule is open for discussion 

• Normal working hours are 9.30am - 6.30pm, Mon to Fri in the studio. Flexible working hours can be explored with the right candidate. 
• The role will include occasional weekend work for pop-up stores (with time off in lieu of weekend work)

For this role, we are looking for candidates with:

• At least Secondary School education
• Proficiency in Microsoft Office
• Good command of written English and verbal communication skills
• Keen sense of detail and a good eye for quality control checking
• Interest in design or handicrafts is an advantage
• Experience in retail, jewellery or fashion is an advantage

To be successful in this role, you should also be:

• Organised and meticulous 
• Self-driven and hold a positive learning attitude
• Good team player and willing to be hands-on in an entrepreneurial environment
• Comfortable with dealing with customers