Digital Transformation Lead, Retail Business (1-Year Contract)

1-Year Contract via Agency

Job Responsibilities:

• Work on process reengineering and improvement
• Integrating with other teams for reengineering of processes
• Define impact of new proposed processes
• Develop business operation cases
• Lead organisational change initiatives to ensure smooth adoption of new processes and technologies, including training and support
• Responsible for managing all project documentations
• Manage Search Engine Optimisation (SEO) to optimise online presence

Minimum Requirements:

• Bachelor's Degree in Business, Information Technology, or a related field
• Proven experience in leading digital transformation initiatives
• Excellent verbal and written communication abilities, with the capacity to convey technical concepts to non-technical stakeholders
• Strong stakeholder management skills would be essential, especially with experience in collaborating with cross-functional teams
• Expertise in process optimisation, automation, and integrating analytics with modern technology solutions
• Ability to simplify complex workflows, eliminate redundancies, and ensure accountability through clear decision-making processes
• Ability to assess business processes and devise effective digital solutions
• Strong understanding of digital technologies, such as AI and enterprise software solutions
• Strong analytical and strategic thinking skills, with the ability to translate market insights into actionable strategies
• Good team player with the ability to navigate complex and dynamic environments to achieve positive outcomes
• Strong project management skills, with experience coordinating cross-functional teams and external providers
• Ability to work independently and under pressure, managing multiple priorities effectively

This position is based at Tuas Power HQ, Somerset office.