Mastercard Follow Up Officer (Banking/ 12 Months Contract/ Office Hours)

Monday - Fri, 9am - 6pm

Duration: 12 Months 

Responsibilities: 

• Highly motivated individuals to promote MasterCard to existing customers of various consumer segment by cross-selling the value propositions of the credit cards 
• Engage & build good relationship with customers & deliver good client experience 
• Good follow-up skills and ensure customers’ applications and documentations are completed for processing timely 
• Require to meet performance standards, business goals and targets 
• Able to present effectively and communicate comfortably to customers face to face or through telemarketing activities 

Qualifications: 

• The candidate must be confident, meticulous, possess good interpersonal and follow-up skills 
• Candidate needs to have good communication & customer service skills 
• Sales-oriented and a self-motivated candidate to excel in targets and goals 
• A team player and ability to multi-task & thrive in a fast-paced work environment 
• Computer literate, proficient with use of MS Office & Outlook 
• Candidates without work experience may apply 

Kindly note that only shortlisted candidates will be contacted.

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