Patient Service Associate (Island wide/Office Hours/5.5days) (ID: 668232)

Responsibilities

• Adhere to clinic operation standards and hospital policies.

• Assist with patient registration, screening, billing, and payments accurately.

• Handle patient feedback and escalate issues when needed.

• Maintain clinic readiness, including waiting areas and self-service kiosks.

• Support clinicians and therapists during consultations.

• Coordinate patient appointments and manage wait times effectively.

• Process EPIC work queue tasks on the same workday.

• Guide patients in using kiosks and the institution’s mobile app.

• Be flexible for deployment across different clinics.

• Assist with administrative tasks and participate in service improvement projects.

Requirements

• At least N/O/Nitec or Diploma holder 

• Proficient in computer skills.

• Strong teamwork, and multitasking abilities.

• Comfortable working in a fast-paced environment.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOL Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.