Up to $3320/Mth | Govt Frontline & Admin Officer | 1-Year Contract | Central

Period:

1 Year

Salary:

$2580 -$3320

Job Description:

• Serve as the primary point of contact for walk-in enquiries, advising the public on application eligibility, procedural requirements, and necessary next steps.

• Facilitate the smooth collection of official documents

• Manage pre-ceremony checks for solemnisations, verifying that couples and relevant parties are present and all application requirements are fulfilled before ceremonies commence.

• Review complex application documents at the counter, ensuring submissionsare accurate.

• Brief and prepare couples for their face-to-face appointments , ensuring they are well-informed of the process and expectations.

• Address post-appointment cases and liaise with internal officers to escalate and resolve complex matters promptly.

• Monitor and assign cases within the system, conducting weekly follow-ups to ensure applications are verified promptly, enabling the printing of ceremonial certificates.

• Prepare physical facilities (solemnisation rooms) and organize documentation on weekdays to support the weekend solemnisation services.

• Manage incoming email and phone communications, addressing public queries with professionalism and discretion.

Requirements:

• Proficient in the Microsoft Office Suite (Word, Excel, PowerPoint) and highly adaptable to navigating multiple government IT databases and eRegistry systems.

• Highly organized, possesses excellent time management skills, and demonstrates absolute discretion when handling sensitive personal information.

• Genuinely passionate about serving the community and assisting couples through their administrative milestones.

For Faster Response:

Quote "Govt frontline" and Contact Junyuan +65 •••• •191

OR

Send in your resume to ••••@cornerstoneglobalpartners.com

If you believe you fit the requirements for the role, please submit your application below or drop us an email directly quoting the job title.

Due to an anticipated high volume of applicants, we regret that only shortlisted candidates will be notified. The information provided is for recruitment purposes only.

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Cornerstone Global Partners (EA License Number: 19C9859) is an affirmative equal-opportunity employer and recruitment firm. We evaluate qualified applicants without regard to race, colour, religion, creed, gender, sexual orientation, gender identity, marital status, national origin, veteran status, disability, or any other protected class.

Consultant Name : Li Junyuan (••••@cornerstoneglobalpartners.com)

Cornerstone Global Partners Pte Ltd (EA License: 19C9859)