F&B Restaurant Server, Waiter / Waitress (Chicken Rice at Jewel Changi)

About the company:

Tian Tian Hainanese Chicken Rice is one of Singapore's most recognised F&B brands, serving authentic Hainanese chicken rice since 1986. From our award-winning hawker roots, we continue to grow while staying true to our values of quality, passion, and teamwork. We believe our people are the heart of our business and offer a positive work environment, hands-on training, and opportunities for career development. Join us and build a rewarding career with a respected local brand.

Job summary:

We are looking for a competent Restaurant Server to deliver orders and answering guests’ enquiries. You’ll be the face of our restaurant and responsible for our customers’ dine in experiences. Food server responsibilities include ensuring our tables are clean and tidy before guests being ushered to their table, explaining QR code menu ordering and setting up of cutleries. You need to be quick on your feet and have a polite and friendly attitude. Your ultimate goal will be to provide high-quality service that will help us maintain and attract customers.

Responsibilities:

·         Prepare restaurant tables with special attention to sanitation and cutleries

·         Greet and attend to customers upon being seated to their table

·         Assist customers with the QR code ordering and ensure all food is serve correctly

·         Answer questions or make recommendations for promotion / food products

·         Collaborate with other team members in providing attentive service to the diners

·         Performing cleaning duties at the service station, dish out and dining area

·         Promptly address any customer service issues and refer to the management if and when necessary with a positive attitude

Requirements:

·         Valid Food Hygiene Certificate (WSQ Food Safety Course Level 1)

·         Min 2 years of F&B experiences

·         Speak clearly to communicate with customers and team members

·         Excellent communication and customer service skills

·         Present yourself in a well-groomed, positive working attitude and professional manner

·         Ability to work effectively in a fast-paced environment

·         Ability to work shifts, evenings, weekends, and public holidays

Working Hours:

·         6 days work week

·         10 to 11 hours/day shift- based schedule

Salary & Benefits:

·         Transport allowance 

·         Staff meal provided

·         Staff discount

·         Uniform and training provided  

·         Annual Wage Supplement (AWS)

·         Variable Bonus, Performance Incentives (accordance with personal ＆ business performance) 

·         Insurance and Medical Benefits