Site Reliability Engineer

Responsibilities

• Serve as the technical Subject Matter Expert (SME) for implementing, operating, and optimizing microservices on Kubernetes-based cloud platforms.

• Collaborate with Cloud Engineering, Software Development, and DevOps teams to deploy and support applications across multi-cloud environments.

• Perform load, stress, and resilience testing (including chaos engineering where applicable) to ensure the scalability, availability, and reliability of microservices.

• Build observability for microservices and cloud platforms such as AWS, OCI, Azure, and GCP.

• Develop, maintain, and validate disaster recovery plans in collaboration with Development and DevOps teams.

• Analyze and resolve production performance, scalability, and reliability issues, including CPU, memory, Kubernetes scheduling, autoscaling (HPA), JVM tuning, and resource optimization.

• Develop and maintain automation scripts and tools using Python, Go, Bash, or similar scripting languages.

• Define, implement, and continuously improve Service Level Indicators (SLIs), Service Level Objectives (SLOs), and Service Level Agreements (SLAs) with development teams to improve service reliability and business outcomes.

• Create and maintain technical documentation, including architecture diagrams, design documents, operational runbooks, and standard operating procedures.

• Ensure adherence to security and compliance standards, including ISO 27001, SOC 2, GDPR, and internal security policies where applicable.

• Lead production incident response, troubleshooting, and service restoration activities to minimize customer impact.

• Conduct post-incident reviews and root cause analyses, driving corrective and preventive actions to improve system reliability.

• Evaluate new technologies and participate in proof-of-concept (POC) initiatives to support platform evolution.

• Adapt to evolving technologies, processes, and tools while driving continuous improvement.

• Mentor and provide technical guidance to junior engineers and team members.

• Participate in an on-call rotation and provide production support outside business hours, including weekends, when required.

• Perform other duties as assigned.

Requirements

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline.

• 5+ years of hands-on experience as a Site Reliability Engineer (SRE).

• Proficiency in programming and scripting languages like Java, Python, Bash, or PowerShell.

• Hands-on experience in SRE, DevOps, cloud operations, and cloud security best practices.

• Strong knowledge of security technologies, including Identity and access management, Network security, Application security, and Data protection.

• Strong problem-solving and analytical skills, with the ability to work independently and as part of a team.

• Experience in developing and maintaining technical documentation and implementing compliance requirements.

Additional Skills (Preferred)

• Expert-level cloud certifications include AWS Solutions Architect, Professional, Azure Solutions

• Architect Expert, and GCP Professional Cloud Architect.

• Experience with container orchestration technologies (e.g., Kubernetes).