Senior Bar Supervisor (2-years renewable contract)

1. Operations Management

Supervise day-to-day bar operations to ensure smooth and efficient service

Ensure compliance with company standards, SOPs, and hygiene regulations

Manage opening and closing procedures, including cash handling and stock checks

Monitor bar setup, cleanliness, and overall presentation

2. Guest Experience

Deliver and maintain exceptional customer service standards

Handle guest feedback and resolve complaints promptly and professionally

Engage with guests to enhance their overall experience and encourage repeat visits

3. Beverage & Sales Management

Drive beverage sales through upselling and promotions

Ensure consistency and quality in drink preparation and presentation

Assist in menu development, costing, and pricing strategies

Monitor sales performance and identify opportunities to improve revenue

4. Inventory & Cost Control

Oversee stock levels, ordering, and inventory management

Conduct regular stock counts and minimise wastage and shrinkage

Ensure proper storage and handling of all beverages

5. Compliance & Safety

Ensure adherence to health, safety, and licensing regulations

Monitor responsible service of alcohol practices

Maintain a safe working environment for both staff and guests