Digital Transformation Internship - OCBC
WHO WE ARE:
As Singapore's longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.
Today, we're on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia's leading financial services partner for a sustainable future.
We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.
Your Opportunity Starts Here.
Why Join
Be part of the team driving digital transformation and innovation across Consumer Financial Services. As a GCFS Digital Transformation Intern, you'll support initiatives that simplify processes and improve efficiency through automation and re-engineering. This internship offers hands-on exposure to how digital tools such as Robotic Process Automation (RPA) and AI are used to transform business operations at scale.
How you succeed
You'll excel in this role if you have a strong interest in digital solutions, automation, and process improvement. You enjoy analysing how things work, breaking down problems, and designing better ways of working. Being curious, analytical, and willing to experiment with technology will help you gain the most from this experience.
What you do
Your responsibilities will include:
- Process Analysis & Design: analyse current ("as-is") processes and design target ("to-be") process flows using process mapping and value stream mapping techniques
- Automation Development: build automation solutions using Robotic Process Automation (UiPath) and integrate with AI tools such as Copilot where applicable
- Process Re-engineering: support business process simplification and re-engineering initiatives to improve efficiency and effectiveness
- Digital Enablement: assist in documenting requirements, testing automated solutions, and refining designs based on user feedback
Who you work with
You'll be part of the GCFS Digital Business & Transformation team, which partners closely with business units to drive innovation, streamline operations, and enable digital capabilities across Consumer Financial Services. You'll work alongside transformation and technology professionals who combine business understanding with digital expertise to deliver meaningful change.
Who you are
- A Polytechnic student with an interest in digital transformation, automation, or technology
- Curious, analytical, and comfortable learning new tools
- Familiar with or keen to explore AI and automation technologies
- Able to think logically and translate ideas into structured process flows
- A team player with clear communication skills
Learning Objectives
This internship will provide you with:
- Hands-on experience in automation and process simplification using RPA tools such as UiPath
- Exposure to business process re-engineering methods and frameworks
- Practical skills in analysing, designing, and documenting process flows
- Opportunities to apply AI and scripting skills in real business use cases
- Insight into how digital transformation initiatives are conceptualised and implemented in a banking environment
Who We Are
As Singapore's longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.
Today, we're on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia's leading financial services partner for a sustainable future.
We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.
Your Opportunity Starts Here.
What we offer:
Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.
Company profile
OCBC Bank
The longest-established Singapore bank, we’ve been helping people and businesses get what they want from life since 1932. How? By taking the time to truly understand their needs. And it starts with looking after our people. With a motivated, purpose-driven culture. Looking after your well-being. Providing continuous holistic growth.
Today, we are on a journey of transformation. Pioneering banking solutions with a future-ready mindset. Unleashing the creativity and ambition of our people though the largest-of-its-kind open-learning program. Harnessing the power of seamless data and technology to create first-to-market products and services. Partnering with sustainability innovators. Financing green technologies. Working in close-knit collaborative teams. Where you feel included and in complete control of your career growth. Now and into the future.
We are recognised as one of the World's Top 50 Safest Banks by Global Finance. And the best-managed bank in Singapore and Asia Pacific by The Asian Banker. From this foundation of financial strength and robust technology, we serve 3.5 million people across Asia. Our footprint covers over 1,000 branches throughout Singapore, Malaysia, Indonesia, China, Hong Kong and Macao.
Now it's time to launch your career at the forefront of banking. Whether you want to innovate needs-based financial services. Find the best version of yourself in a friendly, supportive team. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career, your Opportunity Starts Here.
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