Intern, Care Coordination and Community Care

• Work closely with internal stakeholders to support smooth delivery of homecare services.
• Assist in managing client inquiries and coordinating requested services.
• Participate in case discussions and multidisciplinary care planning.
• Assist in coordinating referrals with internal teams and external community partners.
• Participate in home visits with care teams to observe and support client assessment, care delivery, and follow-up.
• Engage with clients and caregivers during home visits and telephone follow-ups to understand needs and challenges.
• Support caregiver education by reinforcing care techniques, resources, and available support services.
• Collaborate with social and healthcare partners to recommend appropriate care programmes.
• Assist in discharge planning coordination with Operations and Nurse Managers.
• Support the analysis of backend statistical data to identify insights and enhance client and caregiver experience.
• Actively support and participate in shaping development of programme development, evaluation, and service improvement initiatives.
• Contribute to service innovation or pilot projects to enhance care delivery.

Qualifications

You are:

• Currently pursuing an undergraduate degree, diploma, or ITE. (Healthcare, Social Work, Psychology, Public Health, Business, or related fields preferred)
• A team player with strong communication and stakeholder management skills.
• Detail-oriented, proactive, and eager to learn.
• Proficient in Google Suite applications.

Other Information

Weekend and/or after office support may be required to support engagement and program efforts and initiatives

Learning Objectives & Outcomes:

• To be exposed to community-based healthcare and integrated care models in Singapore.
• To be able to understand and support client assessment and care coordination processes.
• To apply communication and interpersonal skills when engaging clients and caregivers.
• To participate in home visits and multidisciplinary collaboration across healthcare and social sectors.
• To learn how to support caregivers through education, engagement, and resource navigation.
• To gain knowledge in programme development, service evaluation, and community care delivery.