Social Media Marketing Intern

You'll work closely with our creative and production team to support the day-to-day social media activities of our clients. From brainstorming content ideas, coordinating shoots, managing timelines, reviewing videos, and supporting community management.

This role is ideal for someone who is creative but organised, enjoys keeping up with social media trends, and wants hands-on experience managing content for a variety of brands.

• Monitor comments, messages, and other audience interactions across assigned client social media accounts
• Track relevant interactions and enquiries in the designated community management spreadsheet
• Update clients on comments or messages that require their input or approval
• Record client-provided responses and ensure the appropriate replies are communicated back to the audience
• Flag sensitive, urgent, or recurring enquiries to the client where necessary
• Keep community management records accurate and up to date

• Brainstorm and develop social media content ideas for clients
• Research current social media trends, formats, and audience behaviours
• Contribute ideas for short-form videos, static posts, campaigns, and other social content
• Adapt trends and creative concepts to suit different brands and target audiences

• Coordinate content deadlines, shoot dates, reviews, and posting schedules
• Keep track of project progress and follow up on outstanding items
• Ensure content is prepared, reviewed, and delivered according to agreed timelines

• Arrange shoots with clients
• Coordinate talents, products, props, locations, and other shoot requirements where necessary
• Communicate shoot details and schedules with relevant parties
• Provide on-site support during shoots when required

• Review videos and creative assets before client submission
• Check content for accuracy, quality, brand consistency, and alignment with the agreed concept
• Consolidate and communicate feedback to the creative team
• Write engaging social media captions that reflect each client's brand voice
• Assist with preparing content for publishing across different social media platforms

• Work closely with content producers, videographers, designers, and other team members
• Support communication and coordination with clients on content requirements and timelines
• Participate in brainstorming sessions, content reviews, and internal discussions
• Assist the team across other social media projects when required

• Degree student or Diploma holder in Marketing, Communications, Media, Business, or a related field
• Strong interest in social media, digital marketing, and content creation
• Familiar with platforms such as Instagram, TikTok & Facebook
• Strong written and verbal communication skills
• Able to write clear, engaging, and platform-appropriate social media copy
• Creative with a good understanding of current social media trends
• Organised and comfortable managing multiple projects, deadlines, and content schedules
• Proficient in Google Workspace, especially Google Sheets, Docs, Slides and Drive
• Proactive, responsible, and responsive