Inside Sales Advisor [Industrial Parts]
Responsibilities:
- Serve as the primary point of contact for customers and prospects to support customer portfolio growth in collaboration with Business Development and Branch Managers.
- Prepare, manage, and follow up on quotations and orders to maximize sales opportunities and customer engagement.
- Collect and report market intelligence, including product pricing, competitor activities, and economic trends, to support business decision-making.
- Handle customer enquiries and complaints, ensuring timely resolution in coordination with relevant internal stakeholders.
- Collaborate with cross-functional teams to deliver seamless and high-quality customer service.
- Manage the end-to-end onboarding process for new customers, ensuring a professional and positive first-order experience.
- Develop and maintain strong customer relationships by understanding and addressing customer needs related to company products and services.
- Proactively identify and engage potential customers through sales insights and lead-generation activities to create new business opportunities.
- Educate and support customers in using the company's e-commerce platform to enhance self-service capabilities.
- Provide support and coverage for team members when required.
- Multiple years of relevant experience in a technical-commercial, sales, or customer development role.
- Strong relationship management and sales skills with a results-oriented mindset.
- Proficiency in spoken and written Chinese and English for liaising with Chinese-speaking and English-speaking clients and stakeholders.
- Experience in outbound calling and customer engagement activities.
- Ability to work independently while contributing effectively within a team environment.
- Strong organizational skills with excellent follow-up, coordination, and problem-solving abilities.
- Persistent, resilient, and proactive in managing sales and administrative responsibilities.
Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/
EA Personnel Name: Voon Jie Ying
EA Personnel Reg. No.: R1872434
EA Licence No.: 07C5771
#SCR-jie-ying-voon
About the recruiter
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Company profile
Good Job Creations Singapore (License Number: 07C5771) provides total HR solutions with core values of customer focus, teamwork, professionalism and contribution to the society and our clients. Our vision is to create opportunities for Asian talents in Singapore and across the region. For more information, visit us at www.goodjobcreations.com.sg
GOOD JOB CREATIONS (SINGAPORE) PTE. LTD.
EA License No.: 07C5771
Kimiya Shibazaki
Registration NO.: R1325719
We agree to protect all personal information and contact details sent to us via your resume according to the Personal Data Protection Act (PDPA) with effect from 2nd July 2014.
All information collected is strictly for the purpose of processing your job application and internal administrative use.
By sending your resume to us, you acknowledge your consent to the collection and use of your personal data for the above purposes only.
Our Company’s Privacy Policy:
http://www.goodjobcreations.com.sg/en/privacy/
Do not hesitate to contact our officer if you have further queries with regards to the Personal Data Protection Act.
Data Protection Officer: Mr. Kimiya Shibazaki
Contact: +65 6258 8051
[*PDPA clause]
Your data may be used by our affiliated companies under WILL Group Asia Pacific (https://willgroup.co.jp/en/index.html) for the sole purpose of recruitment.
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