[LPS] Network Engineer - 12 Hours Shift

About the role

We are seeking a Network Engineer to be part of the team to monitor, support and manage enterprise-grade networking and security solutions across on-premises and cloud environments. The role requires working knowledge on monitoring tools, network routing & switching, load balancing, firewalls, and cloud-native security, with additional skills in automation, and SDN considered a plus.

Key responsibilities

• Ensure that the network is performing normally by using network monitoring tools (e.g., SolarWinds, PRTG, Nagios)

• Ensure that all incidents reported are supported in a timely manner

• Travel to remote sites for troubleshooting and support as needed

• Ensure that all alerts and events in the monitoring tools are being attended to

• Perform timely escalation to 3rd vendors for hardware, software and telco related problems

• Support service requests for operational changes related to load balancers, network switching and routing, firewall rules, and update of security policies in security devices

• Perform firmware upgrades for network and security devices

• Check and react to security events on intrusion detection and prevention system, WAF

• Check, troubleshoot and log ticket to Cloud Service Providers for networking components deployed in Azure, AWS

• Analyze network performance issues and recommend optimization options for implementation

About you

• Minimum 3 years of relevant hands-on experience

• Willing to work on 24x7 operational shifts

• Strong understanding of routing protocols, SDN, VPNs, and network security best practices

• Certification: CCNA or equivalent

• Experience with network monitoring and support of Cisco Routing and Switching, Network load balancers, Checkpoint or PaloAlto Firewalls

• Familiar with ITIL best practices and processes

• Good knowledge of networking (IP addressing, routing, VLANs)

• Familiarity with automation tools (Python, Ansible) and orchestration concepts

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