IT Support Executive
About us
3dsense Media School, based in Singapore, is a leading digital arts institution offering industry-driven diplomas in Visual Effects, Animation, Game Art, Motion Design, Concept Art, and Figurine & Product Design, empowering students to excel in film, games, and animation through 12 months of hands-on training.
Job Description
We are seeking a proactive and customer-centric IT Support Executive to manage the school’s IT equipment and facilities, provide technical support to students and staff, and ensure reliable PC and network performance. The role also involves software installation, asset register updates, and coordinating with external vendors for repairs, procurement and maintenance.
What You’ll Do
Responsible for resolving issues with the school’s PCs and other IT equipment (eg, network switches, router, monitors, projectors, etc).
Responsible for resolving issues with the school’s physical facilities (eg, light bulbs, signages etc).
Provide IT support to all students and staff.
Install PCs with the relevant software according to their course of study, before the course commencement date.
Manage software subscriptions and software license deployment (individual and server-based).
Ensure that students are satisfied with the PCs provided and internet access stability.
Liaise with contractors on ad-hoc maintenance work or repairs; and liaise with IT parts supplier to repair or replace faulty IT components.
Who You Are
Pro-active, self-motivated and willing to learn
Attention to detail and ability to work under pressure
Equally comfortable collaborating in a team or owning your workflow.
Why Join Us?
You’ll play an important role to help aspiring artists and designers have all the tools they need to create a professional portfolio, to break into the film, games and animation industry.
There will be extensive on-the-job training. You'll work alongside passionate educators, artists, and creators in a collaborative, purpose-driven environment.
Qualifications
Diploma holder with more than 2 years of experience in an IT support role.
Employer questions
- Which of the following statements best describes your right to work in Singapore?
- Which of the following types of qualifications do you have?
- What's your expected monthly basic salary?
- How many years' experience do you have as an Information Technology Executive?
Company profile
3dsense Media School is a leading digital arts school in Asia, preparing students for careers in the creative entertainment industry since 2003. We focus on providing industry-based training for Animation, Visual Effects, Illustration and Motion Design.
Graduates from 3dsense have successfully gained employment in many of the biggest media and entertainment studios, such as Lucasfilm’s Industrial Light & Magic, Weta Digital, Animal Logic, Bandai Namco, Ubisoft, MPC, CraveFX and many more. Since 2015, 3dsense has ranked in the Top 10 globally every year by “The Rookies”, the world’s most respected ranking system for creative media schools.
Company information
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