IT Business Analyst

Scope of Work

• Engage with business users, stakeholders, and product owners to elicit, analyze, clarify, and validate business requirements.

• Conduct workshops, interviews, and observation sessions to uncover functional and non-functional requirements.

• Document and maintain user stories, use cases, process flows, data mapping, and interface specifications.

• Work closely with the Software Manager and Software Lead to ensure that business requirements are translated into appropriate system architecture and design artifacts.

• Participate in solution walkthroughs, UX design validation, and requirement signoffs.

• Track and manage requirements through the lifecycle using appropriate tools (e.g., Jira, Confluence).

• Generate traceability Matrix from contract to requirement to design to test cases.

• Experience with Java EE, IBM WebSphere, scrum project

• Collaborate with the QA Lead and test team to:

• Ensure test plans and test cases accurately reflect the requirements.

• Assist in defining acceptance criteria for user stories.

• Validate coverage between requirements and test cases to ensure completeness.

• Support UAT by helping define test scenarios and coordinating with business users.

• Plan and conduct training sessions for end-users after system rollout, including preparation of user guides and walkthrough materials.

What We’re Looking For

• 3+ years of experience as a Business Analyst, preferably in large-scale or enterprise IT environments.

• Practical experience in collaborating with QA teams to ensure end-to-end requirements traceability and test coverage.

• Experience translating business needs into technical artifacts such as system requirement specifications (SRS), user interface specifications (UIS), and use case diagrams.

• Comfortable with preparing end-user training materials and conducting training sessions post-deployment.

• Effective communicator with both technical and non-technical stakeholders.

• Familiarity with mobile and web applications.

Nice to Have

• Basic understanding of software delivery in containerized environments (OpenShift/Kubernetes) is advantageous.

• Domain knowledge in command and control system.

• Understanding security and compliance practices.

Working Location: Ang Mo Kio

Maestro HR

damien lee tian hong

R1106726

16C8462