URGENT! Senior IT Engineer (Contract Renewable/Construction)

Responsibilities:

• Provide day-to-day technical support to employees for hardware, software, network, and general IT-related issues.

• Troubleshoot desktops, laptops, peripherals, and other office IT equipment.

• Perform basic network troubleshooting, including LAN, Wi-Fi, IP addressing, connectivity, switches, and related network issues.

• Assist with the administration and troubleshooting of Sophos Firewall.

• Manage basic Active Directory functions, including:

  • Creating and disabling user accounts

  • Password resets

  • Managing user access and permissions

  • Adding users or computers to the domain

  • Managing basic Group Policy-related requirements

• Install, configure, troubleshoot, and maintain office printers and network printers.

• Coordinate and liaise with external vendors for IT equipment purchases.

• Hardware replacement and repairs.

• Warranty and support cases.

• Quotations and procurement.

• Installation and maintenance services.

• Assist with the setup and deployment of new computers, laptops, printers, and other IT equipment.

• Maintain basic IT hardware and software inventory records.

• Assist with onboarding and offboarding of employees from an IT perspective.

• Escalate complex technical issues to senior IT staff or external vendors where necessary.

• Maintain basic documentation of IT systems, configurations, equipment, and troubleshooting procedures.

• Ensure IT equipment and systems are kept operational and properly maintained.

Requirements:

• Diploma or Degree in Information Technology, Computer Science, Information Systems, or a related field.

• Previous experience in IT support, helpdesk, desktop support, or an IT infrastructure environment would be an advantage.

• Basic experience with Active Directory, networking, firewalls, and Windows environments.

• Experience with Sophos products would be an advantage.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format or please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

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