Senior IT Engineer (1 Year Contract / Sophos Firewall administration)DP29

Responsibilities:

• Provide day-to-day technical support to employees for hardware, software, network, and general IT-related issues.

• Troubleshoot desktops, laptops, peripherals, and other office IT equipment.

• Perform basic network troubleshooting, including LAN, Wi-Fi, IP addressing, connectivity, switches, and related network issues.

• Assist with the administration and troubleshooting of Sophos Firewall.

• Manage basic Active Directory functions, including:

  • Creating and disabling user accounts

  • Password resets

  • Managing user access and permissions

  • Adding users or computers to the domain

  • Managing basic Group Policy-related requirements

• Install, configure, troubleshoot, and maintain office printers and network printers.

• Coordinate and liaise with external vendors for IT equipment purchases.

• Hardware replacement and repairs.

• Warranty and support cases.

• Quotations and procurement.

• Installation and maintenance services.

• Assist with the setup and deployment of new computers, laptops, printers, and other IT equipment.

• Maintain basic IT hardware and software inventory records.

• Assist with onboarding and offboarding of employees from an IT perspective.

• Escalate complex technical issues to senior IT staff or external vendors where necessary.

• Maintain basic documentation of IT systems, configurations, equipment, and troubleshooting procedures.

• Ensure IT equipment and systems are kept operational and properly maintained.

Requirements:

• Diploma or Degree in Information Technology, Computer Science, Information Systems, or a related field.

• At least 3 years experiences with Active Directory, networking, firewalls, and Windows environments.

• Networking fundamentals, including TCP/IP, DHCP, DNS, LAN, Wi-Fi, and network troubleshooting.

• Experience with Sophos products would be an advantage.

How to Apply:

Interested applicants, kindly click on “APPLY NOW”

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Pang Seng Leng Diana

EA Personnel Reg No: R1106651