IT System Administrator / IT Support (Infrastructure, Troubleshooting)

Job Responsibilities:

• Manage and maintain IT infrastructure, systems, hardware, software and network operations to ensure smooth daily operations.

• Develop and implement IT policies, procedures and security measures to ensure data protection and regulatory compliance.

• Provide IT helpdesk and technical support to on-site and remote users, including troubleshooting and resolving system issues.

• Administer and troubleshoot Microsoft Servers, Microsoft 365, LAN/WAN, NAS and firewalls.

• Monitor network security, user access, system backups and data protection, ensuring system reliability and security.

• Coordinate with IT vendors and service providers to evaluate solutions, resolve technical issues and support system improvements.

• Conduct User Acceptance Testing (UAT), system upgrades and regular maintenance to ensure system performance.

• Manage IT onboarding and offboarding, including user account creation, access permissions and equipment allocation.

• Maintain IT documentation, inventory records and management reports, while supporting IT budgeting and infrastructure improvements.

Job Requirements

• Diploma or Degree in Information Technology, Computer Science or related disciplines.

• Hands-on experience in IT infrastructure, system administration, networking and end-user support.

• Strong technical knowledge of Microsoft Servers, Microsoft 365, LAN/WAN, NAS and firewall administration.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format or please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

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