Business Analyst & Project Manager

Company: UNITED OVERSEAS BANK LIMITED (UOB)

Location: 80 Raffles Place, UOB Plaza 1 (Raffles Place / Central Region), Singapore

Employment Type: Full-time

Working Hours: 5 days per week

Salary: SGD 7,000–10,000 per month

About the role

We are seeking an analytical, structured, and execution-driven Business Analyst & Project Manager to join our Group Technology & Operations transformation division in Singapore. Operating in a dual capacity, the successful candidate will bridge business requirements with technology solutions—conducting deep-dive business analytics, customer journey mapping, and workflow optimization while leading end-to-end agile project delivery, budget tracking, and cross-functional team execution for key digital banking transformations.

Key responsibilities

Elicit, analyze, and document complex business requirements, functional specifications, user stories, and system workflow diagrams for digital banking products.

Direct end-to-end project lifecycles using Agile/Scrum methodologies—managing project scopes, sprint planning, delivery timelines, milestone tracking, and risk registers.

Partner with product owners, UI/UX designers, solution architects, and software engineering teams to translate business needs into scalable technology deliverables.

Oversee project budgets, capital expenditure (CapEx) tracking, vendor deliverables, and third-party integration schedules.

Define, execute, and validate User Acceptance Testing (UAT) plans, test scripts, defect triage processes, and post-implementation reviews.

Develop operational dashboards, data analytics pipelines, and key performance indicator (KPI) tracking frameworks to measure post-launch feature adoption.

Facilitate change management, business process re-engineering, and executive status reporting to senior business heads and steering committees.

About you

Diploma or Bachelor’s degree in Computer Science, Information Systems, Business Analytics, Finance, Industrial Engineering, or a related discipline.

1 to 3 years of combined experience operating as a Business Analyst and Project Manager within digital banking, financial services, fintech, or technology consultancy environments.

Certified Scrum Master (CSM), Project Management Professional (PMP), or Agile Certified Practitioner (PMI-ACP) certification is highly preferred.

Proficiency in business analysis frameworks, SQL querying, data visualization tools (Tableau/Power BI), and project management suites (Jira, Confluence, MS Project).

Deep domain knowledge of retail banking processes, digital payment gateways, mobile app architectures, and regulatory compliance standards (MAS guidelines) in Singapore.

Exceptional analytical reasoning, project execution, and stakeholder management skills with the ability to lead multi-disciplinary teams under tight timelines.

Benefits

Competitive monthly base salary with 13th-month Annual Wage Supplement (AWS) and variable performance bonuses.

Comprehensive outpatient, specialist, dental, and hospitalization medical coverage for employees and eligible family members.

Generous annual leave entitlement, staff preferential rate banking, flexible benefit spending funds, and wellness allowances.

Prime Grade-A office environment directly connected to Raffles Place MRT station with flexible hybrid working arrangements.

Structured executive development programs, internal mobility pathways, and continuous professional tech certification support.