Assistant Manager, Division of Graduate Medical Studies (2-Year Contract)

Company description:

The National University of Singapore is the national research university of Singapore. Founded in 1905 as the Straits Settlements and Federated Malay States Government Medical School, NUS is the oldest higher education institution in Singapore

Job description:

Job Description About the Role

We are seeking an experienced Assistant Manager to join the Division of Graduate Medical Studies and play a key role in delivering excellence in postgraduate medical education. You will lead the operational management of our postgraduate medical examinations and programmes, ensuring seamless execution, regulatory compliance, and continuous improvement across all initiatives.

Key Responsibilities

Examination and Programme Delivery

• Lead end-to-end administration of postgraduate medical examinations and courses
• Coordinate with faculty members, examiners, healthcare institutions, and NUS stakeholders
• Manage examination logistics, documentation, and timelines with precision and accuracy
• Ensure strict compliance with examination policies, frameworks, and governance requirements
• Proactively identify and mitigate operational risks during high-stakes examination periods
• Drive continuous improvement through post-activity reviews and feedback implementation

Team Leadership and Development

• Supervise and mentor 2 team members, fostering professional growth and capability development
• Assign responsibilities, monitor progress, and provide regular constructive feedback
• Create a collaborative and productive team environment with effective workload management

Results Management and Governance

• Oversee marks collation, result verification, and Board of Examiners documentation
• Ensure 100% accuracy and integrity of examination results
• Investigate and resolve discrepancies with sound judgement
• Maintain comprehensive examination databases, records, and statistical information for audit and planning

Committee Support

• Provide secretariat support to Examination and Course Committees
• Prepare agendas, papers, minutes, and action tracking
• Handle confidential examination and candidate information with discretion

Qualifications

At least three years of relevant experience in postgraduate education, examination administration, healthcare operations or a related environment would be advantageous.

Demonstrated ability to manage programmes or complex operational activities end-to-end.

Experience in supervising, guiding or mentoring staff.

Ability to exercise judgement and resolve complex or time-sensitive operational matters.

Strong stakeholder-management and interpersonal skills.

Strong written and verbal communication skills.

Ability to manage multiple priorities and deadlines without compromising accuracy or quality.

Strong attention to detail and commitment to governance and compliance.

Proactive, resilient and resourceful, with strong problem-solving skills.