Desktop Engineer (Entry Level) Healthcare – Central
Industry: Healthcare
Contract: 1 year, renewable
Working Hours: 44 hours/week, 5.5 days
Working time : 8 am - 5pm / 9 am - 6pm
The following scope of work shall be of priority for the Desktop Support Engineer:
• Perform troubleshooting for client platform related problems.
• Respond promptly to incident, investigate & provide temporary &/or permanent
resolution of incidents escalated.
• Provide timely status updates to relevant parties.
• Perform service requests related to client platforms.
• Monitor the agreed service level, document & maintain the configuration of the systems;
provide regular reporting to relevant parties.
• Involved in client platform implementation/upgrade project.
• Manage client platform implementation/upgrade project.
• Perform research/evaluation of client platform tools.
• Provide systems related technical advice to customers or project team.
• Manage client platform management systems.
• Manage systems changes through change request process & provide status reports to
the relevant parties.
• Perform client platform related presales tasks.
• Gather business &/or application requirements on the infrastructure to perform the
infrastructure requirement analysis & design.
• Ensure service level meets requirement.
• Propose and implement action plans when required.
• Established facility management standards/best practices to ensure operation
consistency across project/facility management teams.
• Any ad-hoc task as assigned which is relevant to the scope.
Requirements
NITEC, Higher NITEC, or Diploma in IT, Computer Engineering, Information Technology, or a related discipline.
Comfortable working in a healthcare environment.
Willing to fulfil healthcare vaccination requirements, where applicable.
EA: PrimeStaff Management Services Pte Ltd | 95C5411
EAP: Sankari | R24120729
Employer questions
- Which of the following statements best describes your right to work in Singapore?
- How many years' experience do you have as a Desktop Engineer?
Company profile
PrimeStaff was incorporated in 1994 with the sole objective of providing quality services in recruitment and human resource management and development. With over a decade of experience in Singapore, we operate across the public and private sectors, dealing from permanent positions, contract roles to temporary assignments.
Assisting jobseekers and employers, PrimeStaff’s expertise spans across the Asia Pacific region. Our aim is to give employers quality staffing and individual candidates greater opportunities to succeed in their careers through a broad range of contacts and expertise.
We have succeeded in transforming a conventional business concept into one that embraces technology, without sacrificing that all-important personal touch.
At PrimeStaff, we are passionate about people.
Company information
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