Senior Product Manager, Buyer Experience

Job Description:

• Own the product roadmap for checkout, order processing and fulfilment experience, deciding what to build next and why
• Improve conversion, success rates and speed across the buyer purchase journey, using funnel analysis and A/B tests to find and test improvements
• Spend time with business and operations teams to understand their workflows and buyer pain points, then turn these into clear product requirements
• Lead projects that involve several teams and systems, working with engineering and design from requirements through rollout and post-launch review
• Use data, and AI-assisted analysis of user feedback, to spot recurring problems and design fixes
• Set priorities and timelines with several stakeholders at once, flag risks early, and sign off requirements with senior stakeholders, within Product and across markets
• Guide junior team members through requirement writing, testing and launch

Requirements:

• Bachelor’s degree in any discipline; a master's is advantageous but not required
• At least 3 years of full-time experience in technical product management, technical program management, or analytics-heavy product experience, excluding internships and part-time roles
• Experience delivering complex projects that involve several teams and systems, from requirements to launch
• Strong analytical and structured thinking, with a record of improving product metrics such as conversion, success rate or speed using data
• Ability to understand real business scenarios and turn operational needs into practical product improvements
• Clear communication and the confidence to work with stakeholders from different functions, levels and markets
• Strong project management skills; able to manage several priorities and deadlines at the same time and ensure deliverables are completed on schedule
• Experience in e-commerce, marketplace or order and fulfilment products is an advantage
• Hands-on experience with A/B testing, writing requirement documents, or using SQL and analytics tools is an advantage