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Personal references play an important role in job applications, including in Singapore’s competitive job market. They provide a deeper understanding of who you are beyond your resume. While professional references focus on your work-related skills and experiences, personal references give insight into your character, reliability, and how you interact with others.
Professional references speak about your career achievements and abilities, while personal references focus on your personality and interpersonal skills. This distinction is key in the hiring process. In Singapore, as in other competitive markets, personal references can be the deciding factor for employers. They help hiring managers assess your personality, values, and how well you work with others.
In this article you will learn how to select, request, and utilise personal references in your job application process. You will also learn how to cultivate relationships that lead to strong personal references in the future.
Here is what we will cover:
Why are personal references important?
A proper personal reference can highlight qualities not evident from your resume alone. They add credibility to your application by providing personal stories and endorsements. Here are a few reasons why personal references should matter to job seekers.
First, a personal reference adds depth to your application. They share anecdotes and personal experiences that showcase your character and abilities outside of a professional setting. For instance, if you regularly volunteer at a local charity like Food from the Heart or Willing Hearts, your reference there could describe your dedication and teamwork skills.
Second, personal references provide insights into soft skills such as teamwork, communication, and adaptability. These are insights that professional references (which stick to job-specific skills and accomplishments) simply cannot fill in.
Finally, personal references matter in hiring decisions. Potential employers want to be sure a candidate will fit in well and work smoothly with the team. A suitable personal reference can offer this reassurance. They do so by vouching for your people skills and ability to fit into new situations.
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How to choose the proper personal reference
You must select the right personal reference, not just those who are easy to reach. They can offer meaningful insights about you.
Understand the role of personal references
Here are some key considerations on how to choose one:
- Clarify the purpose
Personal references should complement your professional qualifications. They should provide insights into your personality, reliability, and key strengths. These references help employers understand how you interact with others and what you are like as a person. - Role alignment
Select references who can speak directly to the qualities needed for the job you're applying for. For example, if teamwork is important, choose someone who has seen you work well in a group. This way, your reference can give feedback that is relevant and valuable to the specific role.
How to select the right personal reference
Choosing the right person as a personal reference is crucial. They should be both positive and honest when vouching for you. Select someone you have a close relationship with and who is respected by others.
Consider these factors when making your choice:
- Trustworthiness
Pick individuals who are reliable and will speak positively about you. Their credibility can greatly influence how your application is perceived. For instance, a respected community leader who has worked with you on several projects can vouch for your dedication. - Familiarity with your skills and achievements
Choose people who know your personal and professional accomplishments well. They should understand your strengths, work ethic, and character. For example, a former manager who has overseen your work closely can be a good choice. - Communication skills
Your references should be articulate and able to express their thoughts clearly. Someone like a former supervisor who regularly gave presentations or led team meetings would be well-suited to this role. - Reflect on past interactions
Consider how your potential reference has viewed your work and behaviour in the past. You want someone who has consistently seen you in a positive light. A former employer who praised your work ethic and contributions can offer genuine and positive feedback. - Consider the relationship dynamic
Make sure your reference feels comfortable speaking openly and positively about you. You are more likely to get an enthusiastic endorsement from someone who shares a strong and positive relationship with you. For instance, a colleague with whom you have collaborated closely on projects may be ideal. - Diversity of perspectives
Aim to have a variety of references who can highlight different aspects of your character and achievements. For example, a former team leader can speak to your leadership skills, while a coach can provide insights into your perseverance and teamwork in sports.
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Who to choose as a personal reference
When considering whom to ask, list the people in your life who can provide valuable insights into your character and abilities.
- Former teachers or professors
These individuals are especially valuable if you are a recent graduate. They can speak to your learning ability, work ethic, and academic achievements. For example, a professor who supervised your thesis can attest to your research and analytical skills. - Coaches or mentors
Coaches or mentors who have guided you in personal development, sports, or other activities can provide valuable insights. They can speak to your ability to receive feedback and work towards goals. Their perspective highlights your dedication and growth in areas beyond academics. - Community leaders or members
Individuals from organisations or groups you have volunteered with can vouch for your character and dedication to community service. Their testimony can highlight your ability to collaborate and make a positive impact in the community. - Close professional contacts:
These are individuals you have worked closely with on projects who can speak to your personal qualities. While they are often seen as professional references, they can still provide valuable insights into your character. Consider reaching out to former employers or colleagues. For instance, a coworker who worked with you on a product launch can discuss your leadership skills and how you motivated the team to achieve success.
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How to request personal references
Requesting a personal reference requires careful planning. This approach will increase the likelihood that your references are prepared and willing to support you.
Prepare your request
Be considerate of your potential reference’s schedule. Choose a time when they are not overwhelmed with their own responsibilities.
Before reaching out, update your resume. Ensure that you have a clear summary of your achievements and experiences ready. This will help your reference provide detailed and accurate information. Be ready to explain why you are asking them specifically. Highlight the unique aspects of your character or achievements that they can speak about.
Personalise your approach
Depending on your relationship with the person, choose the most appropriate way to request a reference. For example, an email might be suitable for a former professor. But for a close friend a face-to-face meeting might be better.
When making your request, be specific about why you are reaching out to them. Mention the job you are applying for and why you believe they would be a great reference. Mention any particular aspects of your relationship or experiences you would like them to focus on. Use a respectful and considerate tone, keeping in mind their time and effort.
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Provide context
Share your job search goals and explain why you are interested in the specific role. This information will help your reference tailor their feedback to best support your application.
Also provide details about the job, such as the job description or key responsibilities. This ensures that your reference understands what the employer is looking for and can speak to the most relevant aspects of your experience.
Make it easy for them to say yes
Let your potential reference know that you understand if they are too busy or uncomfortable providing a reference. It is important to respect their time and availability.
Additionally, offer to guide them by providing a brief list of points or experiences you would like them to highlight. This will help them focus on what is most relevant. It will enable them to provide a strong and appropriate reference for your application.
Show appreciation
Whether they agree to be your reference or not, always thank them for considering your request. Expressing gratitude is essential, regardless of the outcome.
If they agree to be your reference, follow up with an email. In this email, provide all the necessary details they will need, such as your resume, the job description, and any specific points you would like them to cover. This ensures they have everything they need to support your application.
Handling the response
If they agree, confirm the best way for them to be contacted by potential employers. Additionally, keep them updated on your job search progress. This way they can be aware of when they might be contacted. If they decline, accept their decision respectfully. It is crucial to maintain a positive relationship, even if they are unable to provide a reference.
Conclusion
Adding a personal reference can be an influential asset in your job application process. You can use them to boost your credibility with hiring managers and improve your chances of getting your desired job. To ensure a positive reference for your job search, learn to pick the right person and phrase your request thoughtfully. Choose references who can speak positively about your character and align their endorsements with the job requirements. This way you can make a strong impression on potential employers. Take the time to cultivate these relationships, as they can provide long-term benefits for your career growth.
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FAQs
- How do I decide whom to ask for a personal reference?
Choose someone who knows you well, can speak positively about your character, and is familiar with the qualities needed for the job you're applying for. It is important that they have seen you in a positive light over time. - What's the best way to approach someone for a personal reference?
The best way to ask for a reference is to do so respectfully and thoughtfully. Reach out to them in a manner that suits your relationship—via email, phone, or in person. Explain why you are asking them specifically and provide details about the job you are applying for. - Can I ask a family member to be a personal reference?
It is generally better to avoid asking family members to be personal references. Employers may see them as biased. Instead, opt for colleagues, mentors, or community leaders who can provide an objective view of your strengths. - How many personal references should I have ready for my job application?
You should have at least 2-3 personal references ready. This gives employers a well-rounded view of your character from different perspectives. - What information should I provide to my personal references about the job I'm applying for?
Provide your personal references with the job description, your resume, and any specific qualities or experiences you would like them to highlight. This helps them tailor their feedback to the role. - What should I do if a potential personal reference declines my request?
Respect their decision and thank them for considering your request. It is important to maintain a positive relationship. You can then approach another individual who might be more comfortable providing a reference. - Is it necessary to inform my personal references every time I list them on a job application?
Yes, it is courteous to inform your references each time you list them. This ensures they are prepared if contacted by potential employers and helps them provide relevant and timely feedback. - How can I thank my personal references for their support?
Send a thank-you note or email expressing your appreciation for their time and effort. If you land the job, consider updating them on your success and thanking them again for their support. - What should I do if my personal references are asked questions they can't answer?
Ensure your references know that it is okay to admit when they don’t have specific information. They can always redirect the conversation to areas where they are more knowledgeable about your abilities and character.