Heads up, job seekers – skills-based recruitment may be the future of work. Singapore Institute of Management expert Dr Kevyn Yong writes that skills may be the “new hiring currency.” Employers are increasingly looking for STAR talent, i.e. those who may not have formal university degrees but are “skilled through alternative routes,”
Thus, it’s more important than ever to let an employer know that you have the skills for the job you’re applying for. Highlighting your skills in a well-crafted resumé should catch any potential company's attention.
In this comprehensive guide, you'll know how to assess and identify soft and hard skills. You'll learn how to highlight them on your resume – in ways that will impress your prospective employer and hook their interest.
A well-crafted resumé helps you stand out and tells your story. In most interviews, employers ask you to talk about yourself. Your resumé should be a summary of that answer: talking about your achievements, qualifications, experience, and your skills and abilities.
When job-hunting, learn how to write a winning resumé to fit the organisation to which you are applying. Tailor your skills to the in-demand jobs, especially after the pandemic. For example, if you aim for a management role in the tech industry, try to highlight transferable skills like your knack for project management, and hard skills such as your knowledge of the fundamentals of technology.
No one knows you better than yourself. A thorough assessment of your capabilities can help you discover which skills you have in your toolbox. Kirsty Ferguson, founder of interview skills training firm Interview Chix, recommends building confidence to showcase skills by making a list of all your abilities.
Ferguson also advises gathering feedback to learn about your skills. In “The Perception Exercise,” she suggests that job seekers talk to four people from four different areas of their life and ask them two questions:
The answers should help you work out what your skills are, and what things you need to work on. You can also give examples of where you demonstrated those skills. Examples are great for your resumé and interviews, and having someone else say you are good at these is even better.
Technical or hard skills show your proficiency in the practical side of the job, while transferable or soft skills show your ability to navigate work relationships and situations.
A balance of hard and soft skills is essential to help you navigate people and tasks at work. These two types of skills complement each other and make you a better, more well-rounded employee.
Working as a software engineer, for example, would require you to be an expert in a hard skill like programming languages. It would also require a soft skill like working well with others.
Including both hard and soft skills in your resumé can beef up your profile and make an employer pay attention.
Technical or hard skills are the specialised expertise required to perform tasks and use specific tools and programs in real situations. Your technical skills come from the education and training you’ve acquired through the years, whether from school or your previous jobs.
It is necessary to have hard skills in the workplace because they help you keep up with change in your industry. Being technically proficient in your field can give you an advantage over your teammates. Hard skills help you perform your role and even find new career opportunities.
You can develop technical skills by undergoing training programs and courses. Coursera recommends that you follow the following steps to prioritise what skills you need to practise:
Remember what we said about your resumé telling your story? Share yours by using power words in your resumé. Power words highlight your professional strengths and can play up your achievements or skills better. For hard or technical skills, it would help to use activity or action words. Place these terms at the beginning of each bullet to strengthen your skills. For example, instead of writing down “cybersecurity” as a technical skill, you can say “developed cybersecurity programs” to better explain what you can do.
Listed below are examples of hard skills categorised by industry. Bear in mind that some of these skills may cross over to other fields. For example, even marketing professionals require specific tech or IT knowledge.
Transferable or soft skills are skills that are about how you work with other people. . You may already have these skills, like time management, empathy, collaboration, communication skills, or other things you have learned . They may seem common or “everyday,” but you should learn to see these skills as assets because employers find them valuable in the workplace. Here’s a handy transferable skills checklist that can help you in evaluating yourself.
Most roles involve working with people. Not specific to any industry, these skills come in handy when you’re planning a career change. It can make you very adaptable to a new work environment, a trait that will be very valuable to many employers in this ever-changing job landscape.
You can hone soft skills through experience. Fresh grads can develop theirs through managing school projects or supporting different initiatives in their college organisation. Employees can build their soft skills through taking on new tasks at work and focusing on building a particular skill. Getting feedback on how you are doing with that skill can help. You can also seek out a mentor to help you grow.
To highlight soft skills in your resumé, go back through your work experiences and note down your skills. It will help if you can think of examples that demonstrate your skills.
If you were able to display leadership skills on a team project, explain what made you a good leader. Were you able to effectively oversee everyone’s role in your team? Were you an effective mentor to your teammates? Paint a picture to help hiring managers see how you can be a good fit in their organisation.
Listed below are examples of soft skills categorised by type:
Matching your skills to the job you’re applying for is a key step. You will want to use the same language the hirer uses. If they mention problem solving and your skill is troubleshooting, consider matching their language. Many hiring managers first check for functional and technical skills that are relevant to the role at hand.
This technique helps you narrow down your list of skills to a select few to keep your resumé short.
Read the job ad thoroughly to identify which qualifications and skills you have. For example, you’re a software engineer looking for a more senior role and you come upon this job description:
Tasks:
Requirements:
By just reading through the description, you can easily identify which ones refer to skills the firm needs. For example, “provide technical guidance to junior colleagues” lets you know that they’re looking for someone with technical experience, as well as someone who can offer mentorship to junior members of the team.
Once you’ve figured out which skills of yours match the job ad, include those in your resumé. You can also do some research to find out what the role or industry requires. Networking with people in your industry might help inform you about what skills are required.
There are different types of resumés for specific objectives. Where to put your skills in the resumé would depend on what kind of resumé you wish to use.
When writing your skills, make sure to include the important ones only. Remember what you learned in your preliminary research, figure out what the employer is looking for, and from there, narrow down your list of skills in the resumé.
Founder and Chief Career Strategist at The Bauke Group Julie Bauke says to “avoid ‘verbal vomit.’” Go straight to the point and be as specific as possible – broad, generic words will not make your resumé stand out to your potential employer.
A well-written skills section should help your potential employers identify your strengths immediately. It should be specific and straightforward (“Visual C++ and .Net framework development ” instead of “excellent programming skills”), like this list of software developer skills below:
Hard skills
Soft skills
Under “Written and verbal communication,” for example, you could include specific accomplishments to illustrate your skill:
Include any recognition received when listing accomplishments. For example - in below example - “Salesperson of the year” recognition is a great way to objectively signal high expertise in sales skills
Customer sales representative:
If you want to highlight the skills you developed from your previous roles, you can include them in your experience section. For example, if your previous job was as a software developer, you can write something like this:
Software Developer
.dot net incorporated
April 2020–Present
Led a team of over 20 developers to analyse, design, develop, and maintain over 100 application-related products, including documentation
Provided app maintenance support to both internal and external customers
Mentored junior colleagues on the team on various web interface frameworks such as JavaScript, jQuery, and CSS
Developed solid leadership and project management capabilities from working on dynamic team projects
You can download free resumé templates here to help you get started on your own.
Numbers and quantifiers can help your potential employer see how impressive your skills and achievements are.
Without numbers and quantifiers, describing a project management skill would sound unimpressive:
“Oversaw a major project that helped clients grow sales significantly.”
By including measurable results, you are giving the reader a more accurate picture of your achievements:
“Successfully led a major app development project involving a team of 20 engineers, resulting in a product that helped the client grow their sales by 20 per cent year-on-year.”
To demonstrate your skills effectively, you can follow this six-step formula and tailor it to your needs:
Companies that use Application Tracking Systems (ATS) to help streamline their recruitment process might look for specific keywords to filter resumes. Familiarise yourself with the words employers use in job posts to describe their ideal candidate. You can also search websites in the same industry and check out occupational profiles for positions you’re applying to. Identify the keywords in these sources and add them to your resume.
These are verbs that emphasise your achievements or skills. Here are a few examples:
Aside from including numbers to highlight the impact of your achievements in a quantifiable manner, you can also use labels or descriptive words. These power words highlight the strengths or personal qualities you bring to the job:
If you are applying for a job in the creative sector, designing a visual resumé might help boost your application. Show off your design skills through colour or infographics that you can put in a portfolio, or go the extra mile and create a video resume. You can also try making a creative resume via Behance or WIX.
Make sure, however, that everything is still easy to read and understand despite being in an unconventional format.
While a resumé lists your skills, the cover letter explains how these skills match the needs of the position, and gives examples of when and how they were applied In the same way your resumé is tailored to fit a particular job opportunity, your cover letter is a detailed response to what the employer is looking for.
State how your skills, abilities, and background make you a suitable candidate for meeting the company's needs. Avoid repeating exactly what you already noted in your resumé. The point of a cover letter is to add value to your application, not duplicate it.
Once your resumé has gotten you to the interview stage of the recruitment process, be prepared to back up what you’ve written. Expect that your job interview may cover skills-based questions or questions that aim to assess whether your skill set matches the organisation’s requirements.
Recruitment experts recommend highlighting the necessary hard and soft skills. If you encounter a question about skills in the job description that you don’t currently have, let the employer know that you are interested in developing these skills. It shows your willingness to grow and develop in their organisation.
Communication Trainer and Coach Ashira Prossack suggests emphasising how your skills will benefit the company. Let the employer know how your skill set can be an asset for the organisation, highlighting its impact by sharing how it drove change or achieved effective results.
Be ready to provide examples and illustrations. Carousell CEO and Co-Founder Marcus Tan has said that he listens to applicants who detail how they were able to solve complex challenges in the past. “It speaks well of them when they show that they’re proud of these accomplishments, but are still humble enough to acknowledge where they could have done better!”.
For example, if your interviewer asks you about an experience where you led a team, take the opportunity to drop the hard and soft skills that led to your success.
I was the team leader for a conference that involved representatives from different countries. I had a team of 20 and before we began, we created a S.M.A.R.T. goal to help us organise our ideas, tasks, and timelines. I delegated assignments to the members based on their personalities and skill sets.
Once we got started, I immediately opened a conversation in Slack to help us collaborate and converse better. I also logged in everyone’s tasks on Proofhub. This helped our team become more accountable and cognisant of their and each other’s responsibilities. Thanks to planning and concerted efforts, after two months of gruelling work, we were able to hold the conference without a hitch.
In this example, you already show not only your leadership prowess, but also how well you prioritise, delegate, and think strategically and collaboratively. You also demonstrate your knowledge of productivity tools.
As we mentioned earlier, you don’t need to include all the skills in your toolbox to impress your potential employer. Instead, focus on the ones that they need the most and remove the rest. Here are some guidelines on what skills to avoid including in your resumé:
Highlighting your skills in your resumé lets your employer know what you’re capable of. By identifying and outlining your skills in your resumé, you show the employer that this is what you can do for them. From here, they can assess if you’re a good fit for their organisation or not.
Your skills are your assets. Take stock of the skills you’ve attained by remembering how you developed them, how they made you successful, and how they impacted your work. Be proud of your skills. Ultimately, your skills are what will get you hired and what will help you thrive.
Learn more ways to stand out amid other job seekers with tips from our Career Advice page. You can also sign up for a JobStreet account to help you match your skills with prospective employers.