Bank Teller
Handle customer transactions and account enquiries at a financial institution.
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Jobs in Jobstreet right nowJob growth
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In the last yearSalary
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Typical monthly salaryJob opportunities
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Jobs in Jobstreet right nowSalary
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Typical monthly salaryJob growth
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In the last yearOn this page
- What's it like to be a Bank Teller?
- How to become a Bank Teller
- Latest Bank Teller jobs
- Top skills and experience for Bank Tellers
What's it like to be a Bank Teller?
Bank Tellers serve as a point of first contact for customers in banks and have responsibility for handling a range of banking transactions. This career could involve tasks like assisting with account enquiries, facilitating withdrawals and deposits, and opening or closing customer accounts. Bank Tellers often build strong customer relationships through providing well-informed and efficient service. They may also have to tackle and report possible fraudulent activity. The role typically requires strong mathematical and customer service skills and would benefit those who enjoy working with numbers and people. A Bank Teller typically finds work within banks, credit unions and similar financial institutions.
Tasks and duties
- Handling cash transactions for bank customers, including deposits, withdrawals and transfers.
- Managing routine account transactions and services such as opening new accounts, selling bank products and services.
- Providing exceptional customer service, answering customers' questions and solving problems related to their bank accounts.
- Verifying identity of customers and authorising transactions, ensuring security and preventing fraud.
- Counting and balancing cash in the drawer at the start and close of each shift.
- Complying with all bank operational and security policies and procedures to protect customers and bank assets.
- Referring customers to other services such as loans, investments or insurance.
How to become a Bank Teller
A bank teller can be a stepping stone to a banking career. You can start with GCE O-Levels cert, but you may need a diploma or bachelor’s degree to advance in this profession.
- GCE O-Levels and an aptitude for numbers and communication are necessary to become a Bank Teller.
- Gain relevant experience by joining internships and undertaking on-the-job training. Most banks will have in-house onboarding programmes.
- Some banks may require their employees to complete basic banking or money-handling certifications.
- Consider taking a degree or diploma in Finance, Mathematics, Economics, or the equivalent to advance to Lead Teller or Branch Manager.
Compare your salary
Find out how your salary compares with the average salary for Bank Tellers.Latest Bank Teller jobs on Jobstreet
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Skills and experience employers are looking for
Having the right skills and experience can make you an in-demand applicant. Bank Teller employers on Jobstreet are looking for job seekers with expertise in the following areas. Customer Service
Service Excellence
Digital Platforms
Handling Customer Feedback
Microsoft Word
Customer Oriented
Microsoft Excel
Technical Aptitude
Retail Banking
Willingness to Learn
Punctual
Cash Handling
Problem Solving
Thoroughness
Interpersonal Sensitivity
Archiving
Source: Jobstreet job ads and Jobstreet Profile data
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