Customer Engineer

Customer Engineers are technical professionals who work towards enhancing customer experiences in a technology-driven industry. Their tasks often revolve around installing, maintaining or repairing technology products and systems for clients, and providing support when technical issues arise. Customer Engineers usually work in sectors such as IT services, software development, telecoms or hardware manufacturing, where they liaise between the customer and the technical teams within their company to ensure optimal product performance. They also help with onboarding and training clients to use the technology efficiently, fostering a better understanding of the product. This role is customer-centric and requires strong technical skills coupled with excellent interpersonal skills.