Store Supervisor
On this page
- What's it like to be a Store Supervisor?
- How to become a Store Supervisor
- Latest Store Supervisor jobs
- Top skills and experience for Store Supervisors
What's it like to be a Store Supervisor?
Store Supervisors are in charge of the internal activities of a store. They report to the Store Manager, who focuses on the external relations of a store. The Store Supervisor also implements the Store Manager’s plans in the store’s daily operations. They train and supervise store staff, manage its finances, and oversee store inventory. Customer service, leadership, and attention to detail are key skills for the role. Store Managers work in retail outlets such as chain stores, pharmacies and department stores.
Tasks and duties
- Maintaining and updating store and storefront setup.
- Hiring, training, and supervising store staff.
- Implementing store security measures.
- Monitoring store cashflow and managing budgets.
- Optimising work processes and sales techniques.
- Presenting reports to the Store Manager.
- Adhering to regulatory and safety standards.
How to become a Store Supervisor
A bachelor degree in a relevant field is typically required to work as a Store Supervisor, although exceptional store staff can be promoted to the position with years of experience and excellent performance. Knowledge of the store’s target market and customer needs is beneficial, as well as knowledge in sales and marketing.
Graduate with a bachelor degree in business administration, marketing, commerce, or another related field.
Complete an internship at a recognised retail company.
Gain retail experience by working part-time jobs at stores, or starting a small business.
Get an entry-level job such as Sales Advisor or Customer Service Associate.
Pursue certifications such as Certificate in Retail Operations or Certificate in Retail Management.
Pursue promotion to Store Manager, Branch Manager, or Area Sales Manager.
