Aesop
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    Aesop
    (8 reviews)
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    Company Reviews

    Working at Aesop

    1.98 ratings in total
    5
    1
    4
    1
    3
    0
    2
    0
    1
    6
    38%
    Rate salary as high or average
    13%
    Employees recommend this employer to friends
    Work/Life balance
    2.0(8 ratings)
    Career development
    1.4(8 ratings)
    Benefits & perks
    2.1(8 ratings)
    Management
    1.4(8 ratings)
    Working environment
    3.6(8 ratings)
    Ratings for Aesop are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 8 reviews sorted by most recent
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    most recent
    4.0
    Assistant manager
    Dec 2020
    Orchard Central Region3 to 4 years in the role, current employee
    Good products that i am still using now
    The good thingsAttentive in details, literature in art and science, good vibes and good staff benefits
    The challengesI hope the communications can be more transparent, more details and fair to all the staff. Not only setting higher expectation for a certain role.
    1.0
    Retail associate
    Dec 2019
    Singapore1 to 2 years in the role, former employee
    Floor staff are incomprehensible
    The good thingsDiverse product range to suit current trends and demands
    The challengesTraining for new comers isn't well structured, lacks comprehensiveness. Existing staff in certain stores are extremely attention-seeking and thrive on unnecessary gossip. Service attitudes from them depends on how much you're purchasing.
    1 person found this helpful
    1.0
    Retail Consultant
    Feb 2019
    Singapore1 to 2 years in the role, former employee
    Matches with Glassdoor reviews
    The good thingsInteresting work surroundings, clear outline of approaches to products, wide product range, interesting philosophy.
    The challengesCustomer base are different but changing to commercialised ones as the business grows, lack of trust within management, poor communication in spoken and written documents between management, presence of bias in employing external talents instead of promoting internal ones.
    1.0
    Beauty consultant
    Oct 2018
    Singapore1 to 2 years in the role, former employee
    Different experience as employee
    The good thingsNice environments, non-conventional customers, interesting products.
    The challengesWorking here is so dramatically different from experiencing it as a customer. Poor command of English from some employees. Overly focused on KPIs and makes no difference from commercial beauty companies like Loreal or Estee Lauder groups. Lack of flexibility in roster planning as well.
    1 person found this helpful
    1.0
    Beauty consultant
    Sep 2018
    Singapore3 to 4 years in the role, current employee
    Company culture is not adhered
    The good thingsProduct benefits, attractive staff discounts, interesting company culture.
    The challengesIronically, the culture is not adhered to. Traditional form of hard selling has been involved and KPI monitoring created a lot of unnecessary stress and tension among colleagues and management. Unreasonable amount of targets to hit. Internal promotion is extremely bleak.
    1 person found this helpful
    1.0
    Beauty consultant
    Sep 2018
    Singapore1 to 2 years in the role, former employee
    Poor management
    The good thingsNice environment to work in, decent products and claims.
    The challengesOver utilization of staff, using of contractual obligations as a tool, poor internal staff management and complaint handling, managerial positions lack integrity, poor career development for internal staff.
    1.0
    Beauty consultant
    Aug 2018
    Singapore5 to 6 years in the role, former employee
    Pay unequal to workload
    The good thingsGood products, nice working environment.
    The challengesManagement lacking in proper communication skills with staff, poor handling of issues and resolving them.
    5.0
    Casual Consultant
    Jan 2018
    Less than 1 year in the role, former employee
    Enjoyable and fun
    The good thingsworking environment was aesthetically pleasing, and employee perks. Induction was well conducted to allow newcomers to ease into the workflow.
    The challengesProduct knowledge required a month or so to be internalised.
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