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    1.0
    Customer service rep
    Mar 2019
    Stingy boss, terrible.HR, lousy head production, lack motivation
    The good thingsNothing that I could think of.
    The challengesMulti task of doing 2-3 persons tasks, no replacement of staff, need to take over additional.when staff resign.
    2 people found this helpful
    3.0
    Customer service executive
    May 2016
    5 to 6 years in the role, current employee
    Multitaking with an average pay
    The good thingsGenerally lesser politics compared with larger MNC companies, but promotion is hard and pay is average. Employee benefits are not average and does not come with any perks. More suitable for married families or individuals who are not ambitious and prefer a monotonous career path. No overtime required in office and transport is provided by company to a designated pick up and drop off place.
    The challengesSalary to be more competitive and allowing or practicing flexible hours for employees in future. Company must learn to recognize employees' efforts and contributions with sincere actions such as giving awards, encouraging more team building programs and trusting the employees etc.
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