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    5.0
    Customer service officer/Customer Service
    Jan 2020
    5 to 6 years in the role, current employee
    A very challenging positions
    The good thingsMy enjoyment always is to help and face the passengers concerns. To find a better solutions to make passengers comfortable. To assist passengers with or without medical cases especially to the elderly guest. Lastly is always present and on time in work and having a meeting to co-workers, open up the cases that everyday incounter ed and give a better solution s.
    The challengesThe challenges working at Cebu Pacific Air are: 1. When our flight sometimes having a short and long time delayed, when passengers having a sectural flights (other airlines) 2. When passengers is on the spot medical cases. 3. To talk or having a deal to an irrate passengers. 4. When our flights having troubles and declare cance
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