Certis offers a collaborative environment where employees value their supportive colleagues and the opportunity to work with diverse groups of people. The company provides learning opportunities across various security and service roles, and some positions offer flexible working arrangements that help maintain work-life balance.
However, employees face some challenges including long working hours with 12-hour shifts and rotating schedules. There are concerns about career progression and advancement opportunities, while some note that management could be more responsive to operational issues and staff wellbeing. The workload in certain positions can be demanding, particularly in roles involving high call volumes.