Concentrix
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    Concentrix
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    Company Reviews

    Working at Concentrix

    4.326 ratings in total
    5
    13
    4
    9
    3
    4
    2
    0
    1
    0
    81%
    Rate salary as high or average
    92%
    Employees recommend this employer to friends
    Work/Life balance
    4.0(26 ratings)
    Career development
    4.2(26 ratings)
    Benefits & perks
    3.7(26 ratings)
    Management
    4.2(26 ratings)
    Working environment
    4.3(26 ratings)
    Diversity & equal opportunity
    4.5(2 ratings)
    Ratings for Concentrix are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 26 reviews sorted by most recent
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    5.0
    Manager
    Aug 2024
    Woodleigh Central Region1 to 2 years in the role, former employee
    Over all company is okay benifites for employee
    The good thingsLess stress at the beginning
    The challengesLow salary for the employees
    5.0
    Sales Representative
    Jan 2024
    Singapore General Hospital Central Region1 to 2 years in the role, current employee
    Have given me immense opportunity to grow in my position.
    The good thingsBest work culture ,whereby seniors and collogues support each other.
    The challengesNot much clients to serve for Singapore office.
    5.0
    Team leader
    Sep 2023
    11 to 12 years in the role, former employee
    An accomplished and motivated senior team leader with a proven track record of building strong relationships, guiding projects from start to successful finish, and achieving outstanding outcomes. Brings extensive experience in team management, engaging stakeholders, strategic planning, and effective project execution, along with a talent for setting precise expectations. Adaptable and forward-thinking, excels in independent work, creating impactful presentations, and recognizing opportunities that advance organizational goals. Devoted to offering guidance and inspiration to team members, ensuring timely project completion and overall success.
    The good thingsA dynamic atmosphere where competition thrives, yet there's a vibrant sense of enjoyment shared with both management and clients.
    The challengesPrioritizing human resources and emphasizing succession planning to foster personal development and advancement.
    5.0
    Tech Support Advisor
    Jan 2023
    Great experience. Awesome people
    The good thingsAccommodating support and great individuals to work with
    The challengesThere would be a need to improve on Carreer growth.
    5.0
    Senior executive
    Jun 2022
    Havin 4+ year of experience. Skilled in Adminstration and CRM operations.
    The good thingsWork with integrity and team player
    The challengesAll good no challenges faced so far
    5.0
    Customer service rep
    May 2022
    1 to 2 years in the role, former employee
    Great experience for begginers
    The good thingsGood stepping stone if you would like to work.
    The challengesTha shifting schedule
    5.0
    Senior associate
    Mar 2022
    3 to 4 years in the role, former employee
    Good work Environment
    The good thingsI enjoyed every bit in the company. Work environment, people, support from every level of management and team. Growth, recognition, sports and R&R's, events. We feel it as our second family after home.
    The challengesI didn't find hard working in the company.
    5.0
    Subject matter expert
    Mar 2022
    5 to 6 years in the role, current employee
    Great place to work,
    The good thingsWomen's safety, priority, infrastructure, great working environment, HR/management support, IJP.
    The challengesSalary increment is very low annual even you are top performer of the year..it is fixed 10-14 % of your CTC salary package..
    5.0
    Customer service associate
    Nov 2021
    1 to 2 years in the role
    It is a life-changing experience and it helped me discover my potentials.
    The good thingsApproachable manager, dependable colleague, and provide trainings for growth.
    The challengesMaybe it's my shift.
    4.0
    Customer service
    May 2021
    1 to 2 years in the role, current employee
    I receive more experience from this company.
    The good things- Relax - Good co-working friend - Flexible - Good manager - Improve my English skill
    The challenges1.English skill - because before I worked in this company I'm not confident to speak English. 2. Communicated skill 3. Teamwork
    5.0
    Customer service associate
    Apr 2021
    Less than 1 year in the role, former employee
    Customer Service Associate
    The good thingsThe best compnay to work with , The management is very transparent.
    The challengesThe Night shifts and the company cab facilities ARE NOT GOOD.
    4.0
    Technical support engineer- Microsoft
    Oct 2020
    Overall it is goot to work in this company. We get good experience which helps to move for good salary.
    The good thingsEmployee benefits like free cab. If we didnt opt for cab we will get money credited for that If no leave for a month extra money credited. We get bonus .
    The challengesThe punching system is the one I hate. Since it is a bpo company 1000 times we need to punch which is irritating.
    5.0
    Customer services
    Jul 2020
    Less than 1 year in the role, current employee
    Great working experience
    The good thingsThe management was fantastic
    The challengesThe freebies and working environment
    5.0
    Customer representative
    Nov 2019
    company environment is excellent to work.
    The good thingsenvironment, team leads, mangers all are supportive at any point of level. Especially HR are very helpful.
    The challengesworking hours and shift are not that good.
    4.0
    Transation process
    Oct 2019
    Good company to grow
    The good thingsNice place to work
    The challengesNot much challenges but reaching hr is difficult because of 24/7 process remaining everything is fine
    4.0
    VASS Trainer
    Jun 2019
    1 to 2 years in the role, current employee
    Work at CNX
    The good things-It is a good platform to learn new skills. -Deals with a large no. of clients -Has decent customer care values and standards - Has a global brand name
    The challengesHas fewer career growth opportunities for support staff Has Operations data driven approach Is process oriented, not project oriented.
    3.0
    Customer service advisor
    May 2019
    Less than 1 year in the role, current employee
    It was good working but low salary for a graduat holder
    The good thingsI had made alot of frends
    The challengesWell their was nothing that I didn't like about only the tingh was low salary
    3.0
    Customer care executive
    Apr 2019
    Less than 1 year in the role, former employee
    Concentrix Daksh has some business policy.
    The good thingsSome of points I am sharing are mention below. Flexibility shifts timetable. Corporate Exposure. Maintained infrastructure. Employment growth day by day. Eco friendly environment. Employees medical facilities. On time Salary.
    The challengesNew challenges arrive daily basis, frequently updating information. 9 hours business policy. Less career Employment growth challenges Stressful job and lack of supporting teams. These kind of challenges I faced.
    4.0
    Customer service
    Nov 2017
    1 to 2 years in the role, former employee
    It was nice experience.
    The good thingsYou always deal with real time scenario due to which the competitiveness was always high due to which I was able to develop my skills alot. Working environment was also very friendly. Everyone was quite helpful in each every sitution.
    The challengesShift time was very much rotational due to which you need to push your body everyday. Cab timings are not fix due to security reason so, you always need to manage with this thing. Higher management is not quite open and not easier to contact.
    4.0
    HR recruitment
    Jul 2017
    Chanllenging roles
    The good thingsOpen door policy , Friendly approach ,
    The challengesTravelling and my life turning point was in this company
    4.0
    Operations Analyst
    Oct 2016
    3 to 4 years in the role, current employee
    Great learning experience
    The good thingsPicking up good work practise from colleagues, enjoying the positive environment and driven workforce.
    The challengesThere could be more social or recreational activities and events.
    4.0
    practioner
    Feb 2016
    Less than 1 year in the role, current employee
    bonus
    The good thingsafter 6 month they will be giving some bonus
    The challengesstrict
    3.0
    HR supervisor
    Jul 2015
    HR SUPERVISOR
    The good thingsstart up nice people good leads
    The challengesnobody is knowledgeable in setting up a bpo company
    4.0
    Technical support
    Jul 2015
    1 to 2 years in the role, former employee
    Best Days of My Life
    The good things1. The company know how to appreciate the effort of it's employees. 2. They do their best to address employee concerns. 3. They share the profit yearly. 4. They provide bonuses to motivate their employees. 5. They have sport events which I think is good because it means they also care for their employee's health. 6. They have events that support good causes. 7. They celebrate family days.
    The challengesI found it difficult to reach some quotas like positive surveys from customers. Even though I feel that I did great on a particular support, if the customer just felt like giving a bad evaluation then there is nothing I can do about it. Part of the evaluation relies on how many positive surveys we could get so it's a bit difficult to raise a grade once there are 2 or 3 negative feed backs.
    5.0
    Technical and Customer Service Representative
    Jul 2015
    Hardwork
    The good thingsSynnex Concentrix has valued their employees so much with benefits,I personally experience the family day and its so awesome! We work hard and we party harder!!!They conduct townhall meetings to hear anything from the employees as the right venue. They have pharmacy,pantry,great parties,place for dancing, entertainment room and a space for stress releivers.
    The challengesThe salary is not much but right just enough to pay your debts.
    3.0
    Training executive
    Jul 2015
    5 to 6 years in the role, current employee
    So so
    The good thingsIt helped me become a trainer
    The challengesManagement is new and they are removing almost all the incentive programs for executive down to agents level
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