Cotton On Singapore
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    Cotton On Singapore
    (34 reviews)
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    Write a review

    Company Reviews

    Working at Cotton On Singapore

    3.934 ratings in total
    5
    15
    4
    8
    3
    6
    2
    2
    1
    3
    92%
    Rate salary as high or average
    68%
    Employees recommend this employer to friends
    Work/Life balance
    3.4(34 ratings)
    Career development
    3.6(34 ratings)
    Benefits & perks
    4.1(34 ratings)
    Management
    3.2(34 ratings)
    Working environment
    3.9(34 ratings)
    Ratings for Cotton On Singapore are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 34 reviews sorted by most recent
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    1.0
    Retail associate
    Oct 2023
    5 to 6 years in the role, former employee
    Not a pleasant experience
    The good thingsGreat colleagues that makes work easier
    The challengesUpper management don't really care about team member welfare. Unfair treatment. Due to upper management terrible and indecisive planning, team members on retail floor suffer the most. Micromanage all the time. Always asking to pull out unnecessary reports when they can access on their end making more tasks for retailers. Low salary but high expectation and endless task given, even to the point of cutting down expenses of hiring cleaners and expect retailers to do 100% housekeeping. So basically retailers have to be all rounders. No flexibility on your off day. Emphasize on work life balance but still expect to reply on off day.
    2 people found this helpful
    5.0
    Sales associate
    Apr 2022
    Singapore1 to 2 years in the role, former employee
    Problem Solving & Decision Making When Dealing With Customer
    The good thingsAble to help customer save time and problems solving by providing my service or suggestions to them.
    The challengesI need to be able to multitask in order to keep up with the changing needs of the job.
    3.0
    Shop assistant
    Jan 2021
    I have experience in retail
    The good thingsFriendly, hard working , responsebale, work with taem, handle costumer
    The challengesWorking hours , and some time with costumer problem
    5.0
    Merchandiser
    Oct 2020
    Singapore5 to 6 years in the role, current employee
    Experienced Merchandise analyst with a demonstrated history of working in the fashion and stationery gifting industry. Skilled in merchandise planning, markdown analysis, stores analysis ,outlets planning, Product reviews, VM and floorplans, and Retail Buying . Also, handling localise product's developments with in house designer / buyers. People first ,Integrity and Keeping it real are my favorite values.
    The good thingsThe friendly and fun working environment, flexible working hours, people first culture, career development, employees benefits, also you can participate in charity.
    The challengesChallenging when coming to deal with diversify of people e.g some are not showing integrity, some got promoted even lack of experience and performance.
    4.0
    Sales assistant
    Sep 2020
    Good place to learn customer service
    The good thingsPositive mindset, learning new things, santai2.
    The challengesMaking new friends, chill environment, positive mindset
    5.0
    Part timer
    Jul 2020
    Less than 1 year in the role, former employee
    wonderful experience
    The good thingsAccommodate to customer's wants and needs and interact with members of public is very fulfilling. flexibility in schedule and fits full-time students schedule perfectly.
    The challengesWhen customers took items and leave it wherever. hence, making the sales floor very messy.
    3.0
    Retail associate
    Jan 2020
    1 to 2 years in the role, former employee
    Average part-time job.
    The good thingsGreat staff discount, very flexible hours, good staff welfare.
    The challengesIt is very tiring due to the non-stop standing and they don't pay you enough to deal with rude customers.
    5.0
    Permanent Part time retail
    Nov 2019
    Less than 1 year in the role, current employee
    Great working environment
    The good thingsunderstanding employer, flexible working hours.
    The challengescompany should have pay increment for part time staffs.
    1 person found this helpful
    1.0
    Sales assistant
    Oct 2019
    SingaporeLess than 1 year in the role, former employee
    One Man Show But Tons Of Work
    The good thingsOnly discounts and medical benefits
    The challengesNone of your opinion matters.
    1 person found this helpful
    3.0
    Office - supply chain
    Oct 2019
    High turnover
    The good thingsGreat benefits. You get to learn a lot in the fast pace environment, though you have to be independent.
    The challengesMeeting, discussion based, multiple meetings weekly. High turnover leads to colleagues whom are not united, which is a viscious cycle. Management are mainly westerner which might result in major cultural difference.
    4.0
    Store supervisor
    May 2019
    overwhelming
    The good thingsthe fun atmosphere and the colleagues that has different personalities
    The challengesthe bonding that they have, full timers need to communicate and engage more with part timers
    5.0
    Retail Assistant
    May 2019
    Less than 1 year in the role, current employee
    Splendid Work Experience
    The good thingsFlexibility in shift timing and jobscope. Able to work individually and in teams at the same time. Able to expand skill set of visual merchandising. Really good benefits. Best and friendly co-workers. Easy to medium workload on normal days. Management are quite opened to suggestions and opinions from you. They trust you.
    The challengesNot being able to finish on time especially during sales period. Sometimes there is just too much stocks to open and run. The pos system is the worst. It is not updated, it is very troublesome, we need to remember every promotion that is going on including sales because the pos system wont be able to detect the promo or sales on the item. Too many stocks in backroom till there are no space left.
    1 person found this helpful
    3.0
    Field Visual merchandiser
    Apr 2019
    Singapore3 to 4 years in the role, current employee
    Regional Visual merchandiser Asia
    The good thingsThe team members
    The challengesNot recognise and no progression
    3.0
    Retail assistant
    Mar 2019
    SingaporeLess than 1 year in the role, former employee
    Fun environment but very tiring
    The good thingsStarting at 50% unlimited discount off all company stores. Fun environment, mostly youths but the adults are young at heart too! Bonded emplyees.
    The challengesHourly pay is too low for job scope. Extremely tiring job. Even worse than f&b. Sales vm is sometimes unrealistic. Positioning can be very messy but management will scold if not kept neat, which is extremely difficult considering how compact and bad the vm is.
    5.0
    Sales associate
    Mar 2019
    Singapore1 to 2 years in the role, former employee
    Best time of my life.
    The good thingsThe environment and job training were amazing. The management was able to take control of the store and great communication with the supervisors. Everyone worked in a team and they were always there for one another when someone needed help or assistance. The customer service working there was excellent due to the right job training that were provided by the entire team.
    The challengesWhen customers in need of what they want but the store could not provide it. For example, an exchange or refund without a receipt or the price tag of the product. Customers can be demanding but the team managed to resolved the situation.
    2.0
    Supervisor
    Mar 2019
    Achieve your milestone easily
    The good thingsFun team and good player to work.
    The challengesface paced environment, last minute markdown prices and last minute bulletin
    4.0
    Retail store manager
    Nov 2018
    Less than 1 year in the role, former employee
    Learn to run a high promotion store
    The good thingsLearning new things that totally different from 7-11
    The challengesWhen our part time staff last minute never turn up and we are short of staff and as it was a sales store, it become chaotic
    1 person found this helpful
    4.0
    Assistant manager
    May 2018
    Positive
    The good thingsGet to meet alot of new customer espcially the little ones
    The challengesAlways think positive when you at your lowest. Need to multitask from engagement to work tasking
    5.0
    Retail sales assistant
    Mar 2018
    Less than 1 year in the role, current employee
    Great and supportive team to be working with.
    The good thingsProvide opportunities for you to challenge yourself to learn and grow. Great support system from team. Positive working environment. Good opportunity for career development.
    The challengesIt would be better if communication between higher management and people on ground improved. Higher management should have a better understanding of the store operations and difficulties staff at store is facing to prevent from misunderstanding.
    5.0
    Part time team member
    Dec 2017
    Singapore3 to 4 years in the role
    Amazing journey
    The good thingsStaff benefits, amazing teamwork. Occasion surveys did to see what can be improved, most of the suggestions provided were heard and rectified to improve the company for staffs.
    The challengesLack of shift.
    3.0
    Sales associate
    Nov 2017
    1 to 2 years in the role, current employee
    Unfair shifts
    The good things50% off for staff and 75% uniform deal monthly
    The challengesUnfair shiftss and co workers doesn’t help
    5.0
    Area manager
    Sep 2017
    3 to 4 years in the role, current employee
    Start here go anywhere
    The good thingsTraining & coaching from leaders
    The challengesNeed to be very hands on n independent
    1 person found this helpful
    4.0
    Store manager
    May 2017
    3 to 4 years in the role, current employee
    High level of multi tasking
    The good thingsGreat team
    The challengesNo career advancement and no work/life balance
    2 people found this helpful
    5.0
    Part time sales assistant
    May 2017
    A great experience
    The good thingsThe colleagues are fun to work with
    The challengesThe work load can get crazy sometimes.
    5.0
    Retail sales assistant
    May 2017
    1 to 2 years in the role, former employee
    Working with Family
    The good thingsGreat Colleagues, Great Manager, Great Working Environment.
    The challengesCustomers for sure but end of the day, problems are solved
    5.0
    Part timer
    Apr 2017
    1 to 2 years in the role, current employee
    Fast paced, fun
    The good thingsI enjoyed working surrounded with kids. As its a kids store that i'm working at, its a plus point for me. Love interacting with them. Sometimes during the weekend, there will be face painting for the kids and i will be incharged of getting the job done.
    The challengesIn retail line, we are suppose to be upbeat and will need new ideas of how to attract customers. It can be challenging when its over crowded with kids. The noise,chaos and such but thats how kids are suppose to be so i m fine with the environment.
    5.0
    Sales advisor
    Jan 2017
    1 to 2 years in the role, current employee
    Fun and exciting work environment.
    The good thingsThe things that I like working with Cotton On is we can work well together with superior and colleagues!A casual and fun working experience for all of us in the team!
    The challengesThe only challenging time was sales period as we need to do 100% rack up on time.
    1.0
    Permanent part timer
    Dec 2016
    1 to 2 years in the role, current employee
    Fun
    The good thingsFun management from 2014- mid 2016, Current manager think she got the perks of being a store manager because of a degree but i strongly agree that work experience beats the degree
    The challengesManagement
    4.0
    Sales person
    Feb 2016
    1 to 2 years in the role
    sales promoter
    The good thingsFlexible working hours. Friendly colleagues.
    The challengesDifferent customers patterns.
    4.0
    Store manager
    Jul 2015
    3 to 4 years in the role, former employee
    First and Fullfiling Job
    The good thingsI enjoy having the opportunity to work with different team members from different stores within the past close to 5 years. Not only that, i've learned alot of different procedures and techniques on dealing with customers, team members etc. Having to be exposed to managing a team (20-60), stock levels and store itself really enable me to use these useful skill sets for my future endeavors.
    The challengesChallenges would be how to bring up the sales and the team morale so as to allow the store to grow to a greater height. As Cotton On just launch a new management structure recently, its still quite new to everyone in terms of job description and in times when that particular store with vacancies, people in the team have to take up at least 2 roles for it to be covered.
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