Employees at Eighteen Chefs Pte Ltd value the strong teamwork and supportive environment, likening their colleagues to a family who help one another. The management, especially Mr Benny Se Teo, is praised for being encouraging and motivating, providing opportunities for growth. Staff also appreciate the chance to interact with diverse customers while providing good service.
However, the high volume of customers during peak periods, such as dinner times, can be challenging to manage, with long queues and difficulty handling customer complaints professionally. The fast pace of work during these busy periods is also identified as a potential challenge.