Financial Times
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    Financial Times
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    4.0
    Customer service team leader
    Jul 2015
    Less than 1 year in the role, former employee
    FT experience
    The good thingsVarious trainings; work-life balance; different extra curricular activities; friendly people
    The challengesideas/suggestions seldom considered; stagnant career growth
    5.0
    Senior customer service executive
    Jul 2015
    3 to 4 years in the role, current employee
    Experience with FT
    The good thingsWe have a very good culture here that encourages work - life balance. I also believe that the salary is just right for tenured associates. They have ensured that the everyone is happy and we do have an open door policy. At the same time, our system is highly dependable and we seldom experience difficulty. IT management are quite competent. You also have the option to transfer departments.
    The challengesWe had a bit of a challenge with one of our HR specialist but that has been addressed already. What I feel that needs to be brought up is that the \"one-day\" hiring process is not implemented.
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