Foundever
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    Foundever
    (20 reviews)
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    Company Reviews

    Working at Foundever

    4.020 ratings in total
    5
    6
    4
    8
    3
    5
    2
    1
    1
    0
    80%
    Rate salary as high or average
    95%
    Employees recommend this employer to friends
    Work/Life balance
    3.6(20 ratings)
    Career development
    3.8(20 ratings)
    Benefits & perks
    3.4(20 ratings)
    Management
    3.4(20 ratings)
    Working environment
    3.7(20 ratings)
    Ratings for Foundever are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 21 reviews sorted by most recent
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    most recent
    5.0
    Customer service
    Jul 2022
    A workplace teeming with vibrancy
    The good thingsThe company may be large, but you can feel that sense of camaraderie you often find in a family.
    The challengesThe only challenge I encountered was when we moved to a new house, and the office was far from home.
    5.0
    Customer service
    Feb 2021
    1 to 2 years in the role, former employee
    Its like working at the same time learning with your family
    The good thingsI've learned to adapt in the the fast faced Industry., and the constant learning process that you can use as a daily basis, both personally and career advancement.
    The challengesThe challenge is that you need to have an open mind in regards of your mistake because you always have a team that will look after your mistakes, you need to thing ahead, and always open for improvement.
    5.0
    Backoffice processor
    Jun 2017
    3 to 4 years in the role, current employee
    Sykes is a Home.
    The good thingsI enjoyed the culture of this company.
    The challengesHaving no annual increase of salary.
    5.0
    Customer representative
    Jul 2015
    1 to 2 years in the role, former employee
    Deja Vu
    The good thingsThis is actually my first job experience.. i've learned a lot from them
    The challengesthe management is not really good during that time
    4.0
    Tsr
    Jul 2015
    Less than 1 year in the role, former employee
    Working at sykes
    The good thingsIf your account was pulled out they will find another account for you. Not that fast but you are sure they will find one for you. You have a lot of options in which account or line of business you want to choose from technology, sales or booked a hotel.
    The challengesI only stayed their for months. I just based it on my stay. Health cards does not include dependents, allowance is not that enough.
    4.0
    Data entry clerk
    Jul 2015
    3 to 4 years in the role
    My Opinion
    The good thingsIs good benefits
    The challengesOvertime rotation
    5.0
    Customer service
    Jul 2015
    1 to 2 years in the role, former employee
    Great!
    The good thingsI have worked in the company for almost two years. Needed to move out to a new one just because I need more to sustain my responsibilities and my dream. None the less, it was worth spending my time working in this company as it provided me one of the best experiences I could have in a company. From management down to its subordinates, and the support groups are found to be fair and fun.
    The challengesAverage compensation.
    3.0
    Csr
    Jul 2015
    1 to 2 years in the role, former employee
    Great
    The good thingsGreat enviroment, great employees
    The challengesThe location of the site is far from my place
    3.0
    Technical support representative
    Jul 2015
    former employee
    Okay
    The good thingsDress code and some benefits
    The challengesCustomer raport
    4.0
    Customer care
    Jul 2015
    teleperformance
    The good thingspeople
    The challengespromotion
    4.0
    Technical Support Representative
    Jul 2015
    Working at SYKES
    The good thingsWith a good benefits given to their employee. This company helps improve the customer service.
    The challengesNothing
    5.0
    HR assistant
    Jul 2015
    3 to 4 years in the role, former employee
    Company Review
    The good thingsThe culture, good working environment, and the employee engagement programs that the company provide are the good things that will always remind me on how to have a work life balance as an employee. I would also commend their very competitive benefits package and their flexible benefits that fits the needs of every employee. The different clubs depending on an employee's interest also helps.
    The challengesThe work hours (shifting schedule and grave yard shift for Operations) are the challenges in this kind of industry. Although I would understand that the company has no control over these because of the need to service those outside the Philippines. I appreciate that they provide good health benefits to the employee to support their health needs and provide break rooms to employees as well
    4.0
    Technical trainer
    Jul 2015
    5 to 6 years in the role, former employee
    My experience with Sykes
    The good thingsRelationship and ppen communication between management and employees is very uplifting. Pay is average but the benefits are awesome. And the upskilling initiatives are pretty good
    The challengesLike all bpos, schedules are always a big issue
    3.0
    Tccr
    Jul 2015
    Less than 1 year in the role, former employee
    Sykes
    The good thingsAccessible workplace, friendly co-workers, supervisors.
    The challengesCo-terminus contract. Employment ends if the account pulled out.
    2.0
    Technical support
    Jul 2015
    Supervisors are not well trained.
    The good thingsThe schedule.
    The challengesBetter compensation.
    4.0
    Customer service representative
    Jul 2015
    1-2 years
    The good thingsgreat other benefits
    The challengesgraveyard shift
    3.0
    Customer service representative
    Jul 2015
    Less than 1 year in the role, former employee
    Learning while earning
    The good thingsWorking with people from different background
    The challengesHaving one too many bosses that thinks or have different view on how to get things done
    3.0
    Customer care associate
    Jul 2015
    1 to 2 years in the role, former employee
    sykes
    The good thingsThey value diversity, they value employees but not with the salary.
    The challengesJust compensation!
    4.0
    Associate Software Engineer
    Jul 2015
    1 to 2 years in the role, former employee
    Best Company for Career Development
    The good thingsOne of the best companies in PH. Has lots of employee development programs as well as a good environment to nurture developing leaders. Has a number of locations to chose choose from and has a concrete mission and vision for that the company follows.
    The challengesIntensity of work depends on the level of the employee. Usually, you will not be given work that is beyond your capability unless you are exceptional hehe.
    4.0
    Technical trainer
    Jul 2015
    Sykes Asia Inc.
    The good thingsDefined business processes are already in place. Employee benefits and compensation are properly defined and structured to ensure employees are compensated adequately.
    The challengesStarting salary is low, less than 13k when it was way back 2005. Regardless of an employee's past experience as a customer service representative, compensation for CSRs are defaulted to their basic. Because of their defined compensation/benefits a prospective employee will have a ceiling of their salary depending on their previous job grade despite current salary of employee.
    5.0
    Technical Trainer
    Jul 2015
    3 to 4 years in the role, former employee
    A mid-range paying company
    The good thingsOverall, the people i get to work with and the support group of sykes
    The challengesCommunication with the different departments needs to have a streamline process as it affects the companies ability to effectively address employee concerns.
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