Inland Revenue Authority of Singapore
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    Inland Revenue Authority of Singapore
    (25 reviews)
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    Company Reviews

    Working at Inland Revenue Authority of Singapore

    4.325 ratings in total
    5
    14
    4
    7
    3
    2
    2
    1
    1
    1
    92%
    Rate salary as high or average
    88%
    Employees recommend this employer to friends
    Work/Life balance
    4.2(25 ratings)
    Career development
    3.7(25 ratings)
    Benefits & perks
    3.8(25 ratings)
    Management
    3.8(25 ratings)
    Working environment
    4.3(25 ratings)
    Ratings for Inland Revenue Authority of Singapore are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 25 reviews sorted by most recent
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    most recent
    5.0
    AudIT officer
    May 2023
    Tampines East Region3 to 4 years in the role, current employee
    This is a great place to work in with good benefits
    The good thingsGood support and good work life balance
    The challengesRepetitive and workload is a bit high
    5.0
    Tax officer
    Jan 2023
    SingaporeLess than 1 year in the role, former employee
    Working Experience at IRAS
    The good thingsGood management and learnt a lot during my stint at iras.
    The challengesIt can be stressful at times but that comes with all jobs.
    1.0
    Application developer
    Jul 2022
    SingaporeLess than 1 year in the role, former employee
    Low work life balance and poor attitude
    The good thingsso far nothing to say!
    The challengespoor work-life balance and poor attitude. critical deadlines to meet. worst attitude to vendors
    5.0
    Temporary Tax Assistant
    Apr 2022
    SingaporeLess than 1 year in the role, former employee
    Temporary Tax Assistant
    The good thingsStandard working hours, guidance is provided by supervisors during learning process and working environment is friendly and supportive.
    The challengesNeed to learn fast, need to be detail-oriented and get used to using the new system.
    1 person found this helpful
    5.0
    enforcement - compliance service
    Feb 2022
    Novena Central RegionLess than 1 year in the role, former employee
    Fulfilling experience
    The good thingsThe staff here are easygoing and as long as you are eager to learn, they will not hesitate to give you helping hand
    The challengesLearning curve is slightly steeper than most other jobs, but all will be smooth once you get through it.
    3.0
    Valuation officer
    Oct 2021
    Less than 1 year in the role, current employee
    Demanding, low work life balance
    The good thingsSupportive culture with little to no politics, opportunities to voice opinions and lead projects
    The challengesVery long working hours, susceptible to getting scolded by taxpayers
    4.0
    Administrative
    Oct 2020
    Singapore9 to 10 years in the role, former employee
    Decline to elaborate
    The good thingsThe perks given and staff benefits
    The challengesKPI that needed to be fulfilled which was only given a short period and non negotiable even after long service records and all the years of good employment record.
    2.0
    Temporary clerk
    Jun 2020
    Less than 1 year in the role, former employee
    Telemarketing training
    The good thingsCan get paid for training even if you decided not to work there after training
    The challengesSupervisors gossiping about you to other people right in your face during work time. So professional much? There’s KPI to hit.
    5.0
    Principal Tax Auditor
    Oct 2019
    Singapore7 to 8 years in the role, former employee
    Star employee in the industry
    The good thingsGood work-life balance and the people at the organisation are nice to work with. Opportunities are abound if one is willing to go the distance as well.
    The challengesAs with most cost centres, actions taken require justification and rationalisation.
    4.0
    temporary tax officer
    Sep 2019
    Less than 1 year in the role, former employee
    good experience
    The good thingsthe supervisors and other temporary officers are very helpful & friendly. i had a load of fun there & i also learned a lot of new things that will help me in the future. while handling taxpayers can be challenging, i sure made a bunch of new good friends that i am still in touch with.
    The challengeshandling difficult taxpayers, or if they are in a difficult situation that even the supervisors never heard of, but you still need to handle the call.
    5.0
    Temporary officer
    Sep 2019
    Novena Central Region
    It’s not complicated and it develops discipline level
    The good thingsGood environment Friendly seniors Very straightforward Good team members
    The challengesHave to be careful with document handling Look for information Meet milestone of the day Punctual is a must
    4.0
    Assistant Fiance Officer
    May 2019
    No comment
    The good thingsThe salary and the benefits
    The challengesThe working culture need to improve
    5.0
    Tax officer
    May 2019
    SingaporeLess than 1 year in the role, former employee
    Great supervisors and great environment to learn as well.
    The good thingsThe people in enforcement division and the work ends before 6pm.
    The challengesTo assist different types of tax payers.
    4.0
    Customer service officer
    Apr 2019
    Less than 1 year in the role, former employee
    Good experience for a beginner
    The good thingsFlexible working day for temp officer
    The challengesBe patient all the time even if it’s not our fault
    5.0
    Temporary clerical officer
    Mar 2019
    Less than 1 year in the role, current employee
    A wonderful journey with experienced permanent staffs who will make you feel like it's a second home.
    The good thingsDefinitely, a place where you can get the best experience if you have not worked before. Your colleagues are your supervisors and I believe the friendship will extend opportunities to explore your goals or the next step in life. Working with well experienced staff is when you learn more and you get to move forward with a focused mind.
    The challengesDealing with difficult customers on the line wasn't as easy as I thought, but with the help of our supervisors we could overcome our fear and be confident with the right things to say. I learned that you should be very focused on work so that you will be able to finish the task smoothly.
    5.0
    Finance
    Jan 2019
    3 to 4 years in the role, former employee
    Best job I ever had among my 12 years with 4 different companies.
    The good thingsColleagues are helpful, great teamwork. Good benefits, like free fruit a week, extra 1 hr break if you exercise during lunch time. Staff training is good, staffs can cover each other work if any emergency or holiday because it is already well trained during normal days.
    The challengesThe things here are less likely to be applicable to private companies. If you are fresh grads and want to learn more, it is best to try private companies. This is more suitable for people close to retirement. You have to be active in non-work related activities too, example welfare committee, performance for special day, although not everyone needs to do but they are likely to arrow new staff.
    4.0
    Income Tax Officer (Individual/Business)
    Aug 2018
    SingaporeLess than 1 year in the role, former employee
    Amazing culture, caring superiors.
    The good thingsI did an internship with IRAS. The culture here is very 'family'-like, and my superiors were very caring and helpful. Their training programme is topnotch, and although there was a lot of material to cover, we managed to learn it all in time. All in all, amazing coworkers and superiors made the job a pleasure. During the internship, I learnt alot, and also benefitted from being able to work on a project of my choosing. This allowed me to get more insight into the processes of the organisation. The organisation itself regularly gathers feedback from its staff and acts on them. Finally, a side note that there were many perks for staff - although I did not use most of them.
    The challengesThe call volume can be rather crazy, especially during peak period. Especially since the call centre is usually understaffed for the peak call volume.
    5.0
    Tax officer
    Apr 2018
    Central Region1 to 2 years in the role, current employee
    It was a satisfying and fulfilling experience working with here
    The good thingsEmployers were supportive and patient in helping me to familiarise with the job.
    The challengesTo make the working environment more cosy and comfortable so employees will have a sense of belonging.
    1 person found this helpful
    4.0
    Tax Officer
    Dec 2017
    Singapore5 to 6 years in the role, former employee
    Good working experience
    The good thingsWork life balance.
    The challengesToo rigid. Many red tapes when want to implement changes.
    5.0
    Temporary Officer at Corporate Tax Division
    Aug 2017
    Great place to learn and contribute
    The good thingsAll the staff are supportive and encouraging to one another and to the tax payers who needed our clarifications and help to complete their corporate income tax returns.
    The challengesHigh work volume and tiring but very meaningful job to Singapore's economy.
    4.0
    Temporary Clerical Officer
    Mar 2017
    My experience at IRAS as a temp officer after 6 months
    The good things-Regular working hours -Paid overtime and training. This organisation invest in their staff, even temp ones. -Learn about taxation which is a useful life skill -Paid leave if you work more than 3 months. -Friendly colleagues and supervisors.
    The challenges-Stressful work nature. -Steep learning curve in the beginning.
    1 person found this helpful
    5.0
    Clerical Officer
    Mar 2017
    Less than 1 year in the role, current employee
    Enjoyable
    The good thingsWorklife culture is relaxed and friendly.
    The challengesPay is low Difficult to convert temp or contract to perm
    5.0
    Computer technician
    Jan 2017
    Less than 1 year in the role, former employee
    excellence
    The good thingsthe staff are friendly love working with them Their teaching make me learnt more about IT
    The challengesThe stress Have to handle some rude user
    5.0
    Tax officer
    Oct 2016
    Awesome first Job Experience
    The good thingsGood Welfare and work life balance with many awards being won for excellent service provided to taxpayers and tapping on the latest technology for easy E-filing
    The challengesToo much paperwork
    3.0
    Senior infocomm officer
    Jul 2015
    Singapore5 to 6 years in the role, current employee
    Company review
    The good thingsWork life balance
    The challengesGood manpower planning
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