Too much Broken promises made by the Company.The good thingsGreat Teammates to help out one another to attend to numerous amt od hardware fault cases. Understanding each other's strength to back up one another and learn new problems ahead to deter it.
The challengesThey made too many promises to many customers that we will be able to attend to their case by the next business day. Supporting many Government Industries, We only have a total of 6 Hardware people to cover the whole area of Singapore. Including Pulau Ubin and Jurong Islands. Other than transportation claims (Excluding Work to home,home to work), 80% Fuel Claims, there isn't much rewards given to me and my teammates for working hard 100% and make our customers happy when their laptops are fixed. Even when we did many compulsory overtimes, there isn't any recognition received. Working here will be difficult to those newcomers who aren't ready to experience many heaps of workload every single day, rushing out to customers, and be humble to many angry customers of there is any. From my view, Sales Team gets the most benefits compared to the Technical Team.