J&T Express
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    J&T Express
    (9 reviews)
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    Company Reviews

    Working at J&T Express

    2.69 ratings in total
    5
    1
    4
    2
    3
    1
    2
    2
    1
    3
    67%
    Rate salary as high or average
    33%
    Employees recommend this employer to friends
    Work/Life balance
    2.7(9 ratings)
    Career development
    2.6(9 ratings)
    Benefits & perks
    2.4(9 ratings)
    Management
    2.3(9 ratings)
    Working environment
    2.8(9 ratings)
    Diversity & equal opportunity
    5.0(1 ratings)
    Ratings for J&T Express are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 10 reviews sorted by most recent
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    5.0
    Part Time Logistics Assistant
    Dec 2025
    Tampines West East RegionLess than 1 year in the role, former employee
    A valuable life learning experience
    The good thingsThe team leaders are very good and calm and patient, very nice people
    The challengesNothing much. Good Enough already.
    4.0
    Human Resources Executive
    Jan 2024
    Singapore General Hospital Central Region1 to 2 years in the role, current employee
    Excellent
    The good thingseveryone is very friendly
    The challengesdifferent language to communicate
    3.0
    HR Payroll Assistant
    Nov 2022
    Less than 1 year in the role, former employee
    My Experience working at J&T Express
    The good thingsOffice work environment is good, convenient location.
    The challengesManagement is always changing and there is no clear direction from management.
    1.0
    HSE manager
    Oct 2022
    Singapore1 to 2 years in the role, former employee
    Poor leadership & no strategic direction
    The good thingsReasonable pay package. Flexibility, does not micro manage. (well that is at least for me or perhaps management doesn't even know what to do with you)
    The challengesThe Management doesn't have a clear and concise strategy, some directors, managers are not competent to their task; only have short term planning. The company is having trouble in retaining people (High attrition), needless to mention about attracting talents. Poor interdependencies between departments; blaming culture; despite claims on team excellence. Some policies need physical implementation and commitment; not just by writing on piece of paper or cheerleading. There are still potentials however the Management needs to admit their shortcomings and fix the rotten culture at the core before it is too late.
    2.0
    Part timer
    Nov 2021
    Less than 1 year in the role
    Poor working condition
    The good thingsGood food nearby within 10 min walking distance.
    The challengesThe workers there do not wear their mask properly. Quite tiring as a part timer, have to carry heavy loads
    4.0
    Customer Service Officer
    Oct 2021
    Less than 1 year in the role, current employee
    Responsible, honest, helpful and to share knowledge with colleagues.
    The good thingsI love about my job is the collaborative environment. We worked as a team to achieve our mission. #WeCanDoIt
    The challengesHandling angry customers is difficult, but it’s not impossible. The most important thing I can do is let the customer vent their frustrations & anger, Then, talk to them with respect, patience and empathy. Communicate concisely to ensure the customer feels heard and understood. Such angry customers will put me on the path to success & able to turn a negative situation into a positive customer experience. #CustomerIsAlwaysRight
    5.0
    Customer service executive
    Oct 2021
    1 to 2 years in the role, current employee
    Great first hand experience!
    The good thingsGreat colleagues, fun working environment & amazing first hand experience being in the front line
    The challengesWorking beyond working hours during campaign period which we can’t be avoided
    1 person found this helpful
    2.0
    Warehouse assistant
    Nov 2020
    SingaporeLess than 1 year in the role, current employee
    Physically tiring in a hot environment
    The good thingsI guess the physical work can count as exercise
    The challengesJob was not as advertised. Quite a number of unapproachable workers. Nearest food place have to walk about 10mins (no shelter). First day no one is there to orientate you at all, figure everything out yourself
    1 person found this helpful
    1.0
    Customer lol
    Apr 2020
    Very poor customer service
    The good thingsAtrocious customer service
    The challengesHorrible customer service
    1.0
    Executive
    Oct 2019
    SingaporeLess than 1 year in the role, former employee
    Not good
    The good thingsBusy but ok
    The challengesWhat I apply on advertisement not same when I start. Higher level job but same pay. Always speak Chinese so we don't know.
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