Jollibee Foods Corporation
    (28 reviews)
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    Company Reviews

    Working at Jollibee Foods Corporation

    4.528 ratings in total
    5
    18
    4
    6
    3
    3
    2
    1
    1
    0
    93%
    Rate salary as high or average
    96%
    Employees recommend this employer to friends
    Work/Life balance
    3.8(28 ratings)
    Career development
    4.2(28 ratings)
    Benefits & perks
    3.9(28 ratings)
    Management
    4.4(28 ratings)
    Working environment
    4.2(28 ratings)
    Diversity & equal opportunity
    4.0(1 ratings)
    Ratings for Jollibee Foods Corporation are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 29 reviews sorted by most recent
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    most recent
    4.0
    Waitperson
    Nov 2023
    Singapore Polytechnic Central Region
    Very challenging and great experience
    The good thingsTo socialize other workmates
    The challengesChallenging and very pressure but can handle
    2.0
    Counter Staff
    Mar 2018
    Less than 1 year in the role, former employee
    High pay, stressful environment.
    The good thingsI like having to be fast and adaptable, sometimes having to swap between counter duties and kitchen duties.
    The challengesIt was extremely stressful as the equipment were constantly faulty and could not keep track of orders. We get a lot of angry customers every day due to equipment and long waiting times.
    3.0
    Service crew
    Nov 2017
    1 to 2 years in the role, former employee
    It was good and have cooperation
    The good thingsThe environment was good and have a nice team work for my co employee
    The challengesShifting of schedule sometimes
    4.0
    Dining service crew
    Jul 2017
    Less than 1 year in the role, former employee
    Working student
    The good thingsServe customer cleaning assisting and taking orders
    The challengesAble to incounter different kinds of people and can develop your interpersonal skills.
    5.0
    Team lead
    Feb 2017
    3 to 4 years in the role, former employee
    I've learn a lot of thing to this company
    The good thingsGood Environment Good Boss Good Officemates
    The challengesSalary Regularization
    5.0
    Service crew
    Jan 2017
    1 to 2 years in the role, former employee
    Nice company to work with
    The good thingsThey are very accomodating with thier employees and assist us how to become effective employee, trained as very well so we can still managed to worked under pressured. Yah this company is very challeging but what i've learned from them is, they treat us family. So there is always harmony in our working place. This qoute that i will never forget \"always wear your smile\" its contagious, it's nice to feel that you can share your smile to others. Inshort jollibee is friendly ☺☺☺
    The challengesOnly if we have event like parties we eat very late
    5.0
    Service crew
    Dec 2016
    1 to 2 years in the role, former employee
    Great
    The good thingsThe Workplace that challenge you to do your best.
    The challengesThe Responsibility that occurs when you are in the working area.
    4.0
    Production controller
    Jul 2015
    1 to 2 years in the role, former employee
    personality development and trainings
    The good thingsGreat venue for starters. Nice trainings. Improve self-esteem.
    The challengesBetter to have a minimum salary so that employee will be encourage to deliver great performance.
    5.0
    Service crew
    Jul 2015
    3 to 4 years in the role, former employee
    Kapamilya
    The good thingsI enjoy working here because of the spirit of family & fun .
    The challengesThe challenge in working here is that you can learn different things like time management, teamwork and respect each individual differrnces.
    5.0
    CSR
    Jul 2015
    3 to 4 years in the role, current employee
    BEEda and saya!
    The good thingsSpirit of family and fun
    The challengesCustomer Focus
    5.0
    Marketing Assistant/service crew and crew trainer
    Jul 2015
    My Stepping Stone To mY Future
    The good thingsThe company motivate me in terms of physical,mental,spiritual and even the true spirit of family and fun to build me as a good individual.
    The challengesThe hard work and knowledge that will be used in your daily life, and sometimes the difficulty that you encounter in terms of customer service but in the last that will serve your inspiration to be the better one
    5.0
    Cashier
    Jul 2015
    Less than 1 year in the role, former employee
    great team
    The good thingsim happy to serve the people..all managers are cool..managers treat all employee as a friend after duty and they also teach us how to handle some situation in good a way..they also cooperate with the emplyee special if there so many customer in the store.in our general meeting they always find a way to explain all the things to the emplyee, if we have made a mistake they talk to us in a nice way..
    The challengesbetter
    5.0
    QA manager
    Jul 2015
    Shift Manager
    The good thingsEmployees have sense of humor
    The challengesDealing with hyper active customers
    5.0
    service crew
    Jul 2015
    3 to 4 years in the role, former employee
    make u feel better
    The good thingsfun and smile in our heart
    The challengesAmbiance Nd the long range line
    5.0
    Service Crew
    Jul 2015
    3 to 4 years in the role, former employee
    Jollibee as my Second Family
    The good thingsin my experienced, Jollibee for me helps me a lot to become an effective leader and also having good relationship in Customer made me became full confident in having conversation on different people.
    The challengesHonestly, i had a lot of mistakes during my years, which i considered it as my greatest challenges. However, that served to me as a lesson.
    5.0
    counter crew nil
    Jul 2015
    1 to 2 years in the role, former employee
    I love you jollibee
    The good thingsLearning speed and motivation of a professional crew in dealing customer service in which I able to use it as I go abroad currently in dubai.
    The challengesI was challenge to master 60 seconds to get the customers order . The challenge of being honest in dealing cash. The challenge to smile still even standing in the counter for long time .
    5.0
    Assistant store manager
    Jul 2015
    3 to 4 years in the role, former employee
    JOLLIBEE FOODS STORE OPERATIONS
    The good thingsI love the fast paced environment and how the company trains you on how to respond to different situations/occasions, how to respond to customers without earning their ire. How to think on your feet and how to motivate your crew and peers. I also love they develop your values such as decision making skills and time management as well as their rewards system.
    The challengesThe stress and fast-pace can be draining, You need to be always on your toes so you will be able to face each day with a smile and good stead. The reason I resigned is not because of the company but rather their commitment to good customer service. It is difficult to be patient with people who are very irksome.
    3.0
    Sales operations manager
    Jul 2015
    1 to 2 years in the role, current employee
    Busy bee and the salary
    The good thingsThe experience is really experience worthwhile. In a short period of time i have gained experiences which made me matured enough. I have met a lot of people especially crew which i honed to develop.
    The challengesSalary cannot really satisfy the person's needs. It does not meet the busy life and challenges we meet on day-to-day compared to our pay.
    5.0
    MANAGER
    Jul 2015
    5 to 6 years in the role, former employee
    5 YEARS
    The good thingsI ENJOY THE TEAMWORK AND WE WORK AS A FAMILY
    The challengesI JUST FIND IT DIFFICULT TO MEET MY DEADLINES
    4.0
    Food safety officer
    Jul 2015
    Company work ethics and responsibility
    The good thingsGuided by a Vision and Mission. Goals and strategies are set and performance review is done regularly. Professionalism is evident
    The challengesWork load and timelines/ targets
    5.0
    Assistant restaurant manager
    Jul 2015
    7 to 8 years in the role, current employee
    Bee happy experience
    The good thingsEveryone working here from top management down the line is like a family working together to achieve common goals. Everyone is happy working with each other because of the company's core values as everyone's guiding principles towards work.
    The challengesNone
    5.0
    Service crew
    Jul 2015
    7 to 8 years in the role, former employee
    happy
    The good thingsover all station
    The challengesteam worl and standard
    5.0
    Service crew
    Jul 2015
    1 to 2 years in the role, former employee
    Bida ang saya
    The good thingsIt brings out the youthful energy and it helps every student to save money and help them to finish college as well. Being a crew member is fun and in every duty you will not notice of work but more of a training field.
    The challengesIt helped me to manage my time properly and organize things up and learned how to prioritize.
    5.0
    Service crew
    Jul 2015
    Less than 1 year in the role, former employee
    my amazing job
    The good thingsFamily bonding of the employees. Great values and every ones support. Always happy and energetic.this company is famous all around the world.has a higher quality product. I always learn different things everyday.my managers are supportive to us.
    The challengesof course sometimes we encountered some customer complain.. but because of our teamwork we were able to survive each trials.at the end of our shift we still happy..
    5.0
    Dining Service Crew
    Jul 2015
    Less than 1 year in the role, former employee
    Dining Service Crew
    The good thingsIt was my first Job and the first company who had given me the opportunity to experience what life really is. By knowing my limits and surpass my capabilities, making myself a better person and crave for more knowledge / experience that would benefit my professional career.
    The challengesI was studying in the morning and working full-time in the afternoon.
    5.0
    Shift Manager
    Jul 2015
    1 to 2 years in the role, former employee
    Wonderful experience
    The good thingsIt was a training ground for me to become a better leader. Made me hone my skills such as selling, negotiation and closing deals. I was able to meet new people and made them my friends as well. I enjoyed staying with them because of the friendship and the spirit of family. They provided me a great foundation to go on better with my life. As such i will always be indebted to them the knowledge.
    The challengesThe challenges where being assigned to different location such as far flung areas and also the duty schedule was tough, in the sense that you have to work straight hours and grave yard shifts. The other challenges was the people to deal with regularly.
    4.0
    Assistant manager
    Jul 2015
    5 to 6 years in the role, former employee
    customer service
    The good thingsHappy working environment
    The challengesMultitasking
    3.0
    service crew
    Jul 2015
    Less than 1 year in the role, former employee
    food service review
    The good thingsthe joy being part of a team. privileges of food offer to a crew. their goal of helping working student. nice training and assessment.
    The challengesit was difficult to serve so many and different kind of people. the working hours should be fair. charity tor extra hours on your working hours was really challenging.
    4.0
    Manager
    Jul 2015
    3 to 4 years in the role, current employee
    Jollibee
    The good thingsMany benefits and you will experience a job that will complete you
    The challengesDifferent experience of everyday
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