Kintetsu World Express
    (33 reviews)

    Company Reviews

    Working at Kintetsu World Express

    2.933 ratings in total
    5
    8
    4
    5
    3
    5
    2
    6
    1
    9
    61%
    Rate salary as high or average
    39%
    Employees recommend this employer to friends
    Work/Life balance
    3.2(33 ratings)
    Career development
    2.8(33 ratings)
    Benefits & perks
    2.8(33 ratings)
    Management
    2.7(33 ratings)
    Working environment
    3.1(33 ratings)
    Diversity & equal opportunity
    4.0(4 ratings)
    Ratings for Kintetsu World Express are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 33 reviews sorted by most recent
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    most recent
    2.0
    Export Coordinator
    Sep 2024
    East Region
    Plenty of room to be improved to value its staff as key of progression for company
    The good thingsGood opportunity for newcomer with no experience in forwarding industry
    The challengesRelatively low wages in the industry, imbalance workload among the staff, extreme micromanagement and bureaucratic with less flexibility from management, redundant meetings with one way communication between department, difficulty in instructing 3PL service provider, lag behind the industry in term of digitalization and work force management
    1 person found this helpful
    5.0
    Manager
    Jan 2024
    Changi Airport East Region1 to 2 years in the role, current employee
    Good work-life balance and great place for great exposure.
    The good thingsExposure in MNC setting. Good experience and good work-life balance.
    The challengesLarge volumn and heavy duties and responsibilities.
    5.0
    Sales Support Role
    Jan 2024
    East Regioncurrent employee
    All in all, quite satisfied with the company
    The good thingsInterview and even the outcome was quick and smooth. Salary is above market value. People are quite genuine overall. Management hears out feedback and tries to implement more benefits for us employees.
    The challengesLocation is abit far for me, even though there is transport bus provided
    5.0
    Office Staff
    Jan 2024
    East Regionformer employee
    Overall good in all area
    The good thingsCoverage on Medical and dental, company transport provided
    The challengesProvide adequate staff training course
    2.0
    Executive - support function
    Oct 2022
    SingaporeLess than 1 year in the role, former employee
    Stable company with many seniority employees
    The good thingsstable company and variable bonus, company transport to near by area for lunch, job is kindly simple and high volume for an executive
    The challengesOT required and will be compensate, low career progression maybe give it 5 to 10 years and very politic work environment. You will be out if you are not a well player of politic.
    2 people found this helpful
    4.0
    Global Account Manager - CSM
    Sep 2022
    Singapore5 to 6 years in the role, former employee
    Good working environment
    The good thingsWorking colleagues, understanding bosses and internal key stake holders
    The challengesSupport given at overseas countries can be better, salary was not competitive in the market
    4.0
    Senior export customer service officer
    Aug 2022
    Can learn a lot of new things and gain a lot experience
    The good thingsfriendly working environment
    The challengesneed to handle a lot of workload and issues
    1.0
    Assistant Manager
    May 2022
    3 to 4 years in the role, former employee
    Poor Quality Leaders
    The good thingsPretend to do your work slowly and stay very late. Just learn from that senior old manager who is good at doing this.
    The challengesSweet talk and no actions. Multiple standards with no enforcement. Policies are for show
    1.0
    Executive
    Apr 2022
    Changi East Region3 to 4 years in the role, former employee
    Very Low Quality Management
    The good thingsAlways go home on time.
    The challengesif you want to work with those very low qualities managers, please join here and you will feel the frustration. Stubborn and their ideas always not working but want you to follow. End up going one big round.
    1.0
    Executive
    Apr 2022
    3 to 4 years in the role, former employee
    Aeroplane Culture with Misalignment of Policies
    The good thingsSome OT here and there, get to get home usually.
    The challengesDepend whom you are working under, some immediate really lack qualities and knowledge. They except you to listen to what they tell you. Always end up wasting time. Appreciation is view as a constant threat to those cmi superior or old people.
    1.0
    Executive
    Apr 2022
    5 to 6 years in the role, former employee
    I'm working in an old folk home
    The good thingsgo home on time, no challenges and can talk in pantry like no one business
    The challengessome are doing very simple job, too free, some are overwork, relatives and old people everywhere
    2.0
    Executive
    Apr 2022
    11 to 12 years in the role, current employee
    Repetition of Job like a living robot
    The good thingsit's good for retirement people who like to relax and shake legs
    The challengesa simple job need 10 signature? Come on a job need 10 chops. Wasting time. Hire too many useless people doing the same job.
    1.0
    manager
    Apr 2022
    Changi East Region5 to 6 years in the role, former employee
    No enforcement of Policies, it's for show
    The good thingstoo free and nothing to do most of the time.
    The challengesthe policies are haywire, different treatment for different group types and people. Throw away the policies, it's just for show.
    1.0
    Manager
    Feb 2022
    5 to 6 years in the role, former employee
    A Truely Old Folk Home
    The good thingsIf u can polish the apple very well. No qualification can also become a manager or GM. There is also a show stopper who enjoy staying very late and do nothing. Anyone can catch that very senior old man.
    The challengesOld folk home, no development,
    1.0
    manager
    Jan 2022
    Singapore5 to 6 years in the role, former employee
    Roti Prata Company Culture
    The good thingsSlow and too much free time to talk
    The challengesplease change to KWE old folks home, no development, relatives everywhere,
    2.0
    Logistic staff
    Nov 2021
    Changi East Region3 to 4 years in the role, former employee
    Lack of direction in policies. Who is the one in charge?
    The good thingsmake some good friends, ok ok environment
    The challengestitle does not match salary, be careful of whom you talk to, alot of relatives working around.
    1 person found this helpful
    2.0
    Customer Service Logistics
    Nov 2021
    Changi East Region3 to 4 years in the role, former employee
    Fickle and Clueless Management Policies
    The good thingssome friendly people who are helpful.
    The challengesThere is lack of career development, and misalignment of salary
    5.0
    Assistant logistics supervisor
    Oct 2021
    Singapore11 to 12 years in the role, current employee
    Working here makes my life full of knowledge and experiences.
    The good thingsLeading a team of good and responsible people.
    The challengesTo handle the whole operations .
    1.0
    Supervisor
    Sep 2021
    Less than 1 year in the role, current employee
    High Resignation Rate
    The good thingsTime flies really fast working here.
    The challengesToxicity from management & peers.
    2.0
    Executive
    Sep 2021
    5 to 6 years in the role, former employee
    It's just a training ground with no development
    The good thingspace is slow and relax. Noting else can be mentioned.
    The challengeslow salary, company refuse to change, some colleagues qualities are really poor
    3.0
    Air Export Customer Service
    Jul 2021
    SingaporeLess than 1 year in the role, current employee
    Decent experience in the logistics industry
    The good thingsMy manager was understanding, patient and gave opportunities to learn.
    The challengesSpeed and accuracy is of high importance. Being able to handle the time constraints daily.
    5.0
    Warehouse operator
    May 2021
    Loading and unloading
    The good thingsPoh tiong chun.capterpilar logistics
    The challengesForklift operator and unloading and loading
    4.0
    Customer service officer
    Oct 2019
    Singapore1 to 2 years in the role, current employee
    Learn alot about shipping requirement - DG / Sensetive shipments
    The good thingsGiven the opportunity to express myself and assist in setting up new accounts, my bosses and team does not seem to let me grow short handed. In fact, they help and taught me on how to become better.
    The challengesSalary wise, everything else is good
    3.0
    Customer Service Officer
    Feb 2019
    Less than 1 year in the role, current employee
    Customer Service Officer
    The good thingsGet to learn many types of logistics. Real life experience. Everyone is friendly and helpful. Happy environment to work.
    The challengesVery far from my house. No water for a few days. Food around the area is too expensive for a newbie. Get bored easily doing the same things. Dealing with harsh customers is difficult. Not enough workers and space in the warehouse. Company bus does not stop in expo mrt.
    3.0
    Senior sales executive
    Mar 2018
    1 to 2 years in the role, former employee
    Sales & marketing
    The good thingsBesides oocean freight also gear up on air freight, contract logistics as well as criss boarder trucking business.
    The challengesN.A.
    5.0
    Deputy general manager
    Aug 2017
    Experience in managing multiple customers as 3PL service provider.
    The good thingsManaging multiple customers with different process requirements.
    The challengesMeeting customers demand for cost reduction.
    3.0
    Customer service
    Jun 2017
    3 to 4 years in the role, current employee
    good knowledged
    The good thingsgood knowledged
    The challengesLOW SALARY
    3.0
    Freight Management Executive
    Apr 2017
    3 to 4 years in the role, current employee
    Having a great learning experience with the company.
    The good thingsGood working relationship among colleagues.
    The challengesMeet datelines.
    1 person found this helpful
    4.0
    Operation supervisor
    Nov 2016
    3 to 4 years in the role, current employee
    learn stuffs that are not under my job scope
    The good thingsStaffs are very open and friendly.
    The challengesBase on my location its too far for me to travel.
    5.0
    Logistic officer
    Oct 2016
    1 to 2 years in the role, former employee
    happy time
    The good thingsmanagement is good
    The challengesits good
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